Satellite Patient Representative I

South Shore HealthWeymouth, MA

$17 - $23 / hour

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Overview

Schedule

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$17-$23/hour

Job Description

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-22338

Facility:

LOC0026 - 101 Columbian Street101 Columbian StreetWeymouth, MA 02190

Department Name:

SSH Medical Oncology Cancer Center

Status:

Part time

Budgeted Hours:

Shift:

Day (United States of America)

The Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. PRs work in a dynamic team environment to problem-solve and collaborate with the goal of providing an excellent call experience. The PR role is essential to institute operations and as a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.

Compensation Pay Range:

$17.17 - $23.11

Ability to function as an integral member of a team. Excellent communication, organizational, time management, and customer service skills. Strong attention to detail . Ability to multi-task and problem solve on the spot. Excellent phone etiquette. PC proficiency; ability to learn new software quickly. Knowledge of medical terminology is a plus. This position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned.

Monday-Friday

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

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FAQs About Satellite Patient Representative I Jobs at South Shore Health

What is the work location for this position at South Shore Health?

This job at South Shore Health is located in Weymouth, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at South Shore Health?

Candidates can expect a pay range of $17.17–$23.11 per hour for this role.

What employment applies to this position at South Shore Health?

South Shore Health lists this role as a Part-time position.

What experience level is required for this role at South Shore Health?

South Shore Health is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at South Shore Health?

You can apply for this role at South Shore Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.