Scheduler
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Overview
Job Description
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Job Type
Full-time
Description
The Scheduler is responsible for providing clerical support in the scheduling area of the Diagnostic Imaging Department. S/he answers phones, schedules exams for all Diagnostic Imaging sections, verifies insurance and pre-authorizations, and confirms patient appointments.
ESSENTIAL FUNCTIONS
- Schedules and confirms patient exams for all modalities.
- Provides general patient education, preparation information and instructions. Verifies preparations, age, labs, allergies, diseases, and metal in the body, and orders appropriate medications or exams.
- Verifies insurance information and pre-authorizations and works with referring offices to assure authorizations are obtained.
- Receives and records patient information, including correlation of physician orders with exam request.
- Verifies orders, labs and authorizations.
- Maintains adequate records to ensure safety, proper care, and confidentiality with regard to patients and medical records.
- Communicates with technologist and radiologist regarding questions or issues.
- Provides front desk customer service, as needed, including order entry.
- Answers the phone and directs calls.
- Stocks supplies and maintains a clean work area.
- Additional duties as assigned.
Requirements
EDUCATION & TRAINING REQUIREMENTS
- Minimum High School Diploma or GED; some college education preferred
- Knowledge of medical terminology is highly preferred
- Typing skills and proficiency with Microsoft Office applications
WORK EXPERIENCE REQUIREMENTS
- Office work experience, including answering phones, scheduling, communicating with the public, typing, and filing
- Familiarity with Meditech system and office equipment is desired
- Spanish speaking highly preferred
- Excellent customer service skills
Note: Job description available upon requestAll required documents must be presented at time of hire.EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.GRMC is an Equal Opportunity Employer
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