Scheduler II
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Overview
Job Description
Job Description
The Scheduler coordinates and schedules patient appointments within the health system. The responsibilities of this position include answering phones, scheduling appointments, completing patient registration, and verifying insurance. The Scheduler collaborates with clinic staff, leadership, and physicians. The Scheduler exemplifies the core values of the health system by providing exceptional customer service to all patients.
This position will work remotely.
Key Responsibilities:
Answer Phones: Answer patient scheduling calls, handle patient inquiries, and follow clinic processes for forwarding calls
Schedule Appointments: Schedule office visits and in-office tests, procedures, or services in adherence with department guidelines. Provide instructions and education regarding preparation for tests and procedures as needed.
Patient Registration: Collect patient registration information, including demographics and insurance information
Insurance Verification: Verify patient insurance eligibility according to policies
Prior Authorization: Obtain pre-certification for office visits prior to scheduling as required by payor
Customer Service: Provide exceptional customer service to patients, families, physicians, physician offices, the community, and internal departments throughout SLHS
Quality Performance: Achieve target scores within set department metrics
Job Requirements
Applicable Experience:
1 year
Job Details
Full Time
Day (United States of America)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
