Seadog Ticket Booth Supervisor- City Cruise Chicago

HornblowerChicago, IL

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

Position Summary:

The successful Ticket Booth Supervisor will oversee ticket booth operations and personnel to ensure continuous customer satisfaction and maximizing sales.

Duties and Responsibilities:

Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies

Enter new reservations accurately and thoroughlyProcess payments in a timely manner in following company proceduresSuccessfully proper cash handling and maintaining of all monies in the ticket booth including depositsMaintaining sales and accounting documents required for closeoutsLead by example using RESPECTInspect food preparation and service areas to ensure observance of safe, sanitary food-handling practicesSales & Guest ServiceResolve guest issues/Critical Moments of servicePromote maximum revenue attainment by performing transactions with efficiencyEnsure accuracy in transactions while monitoring product capacitiesEnsure that every guest is greeted warmly when approaching the ticket boothAnswer questions regarding product, price, duration, etc. with expertise and patiencePrepared to work during submitted availability and scheduled timeMaintain uniform and personal grooming in compliance with appearance standardsAttend applicable meetings and training sessions as designated or necessaryAdditional job duties as assigned

Requirements & Qualifications:

Minimum of one (1) year customer service experience necessaryHigh school diploma or equivalency requiredSupervisory experience is preferredMust be at least 16 years of ageCash handling experience is requiredAble to communicate effectively in oral and written formMust be organized and detail-orientedMeet deadlinesFocus on customer needsAble to handle multiple tasks/projects at one timeEstablish and maintain effective working relationships as required by job responsibilityListen effectively, assesses the situation, determine relevant issues, & suggest solutionsMust be energetic and upbeat

#HB2 - Medium Priority

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FAQs About Seadog Ticket Booth Supervisor- City Cruise Chicago Jobs at Hornblower

What is the work location for this position at Hornblower?

This job at Hornblower is located in Chicago, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Hornblower?

Employer has not shared pay details for this role.

What employment applies to this position at Hornblower?

Hornblower lists this role as a Full-time position.

What experience level is required for this role at Hornblower?

Hornblower is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Hornblower?

You can apply for this role at Hornblower either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.