Seasonal Overnight Front Office Agent

EOS HospitalitySouth Yarmouth, MA

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking motivated candidates for the position of Overnight Front Desk Agent.

The Overnight Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.

Responsibilities

Checking guests in and out of resort in a warm and friendly manner
Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
You will also be knowledgeable about room rates, special packages and promotions
Maintain daily house count and expected arrivals/departures
Utilizing the resort's property management system
Providing excellent customer service
Communicating all guest requests with appropriate departments
Assisting booking reservations as requested
Verifying all account postings and balances
Preparing a summary of cash, check, and credit card activities.
Excellent problem-solving and empowerment skill set.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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FAQs About Seasonal Overnight Front Office Agent Jobs at EOS Hospitality

What is the work location for this position at EOS Hospitality?

This job at EOS Hospitality is located in South Yarmouth, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at EOS Hospitality?

Employer has not shared pay details for this role.

What employment applies to this position at EOS Hospitality?

EOS Hospitality lists this role as a Full-time position.

What experience level is required for this role at EOS Hospitality?

EOS Hospitality is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at EOS Hospitality?

You can apply for this role at EOS Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.