Seasonal Retail Staff Member

The Retail Staff Member will work closely with our Hospitality Manager, Assistant Hospitality Managers and the rest of our exceptional team to help make the Tree House experience the best experience the industry has to offer. 

This position is part-time, seasonal, based in Tewksbury, MA and requires flexibility in availability to meet business needs. Required to work Saturdays, at least one closing shift per week, and maintain additional availability on weekends to support business levels.

This position is seasonal and pays $20/hour + tips. Base salary is only one component of the total compensation package, as this role is eligible for participation in the company bonus program and a robust perks package.

As a Retail Staff Member, you will be responsible for the following:

• Educating our customers on the history of Tree House, our philosophy, and our beer
• Can packing, can sales, and checkout operation
• Speedy and accurate draft pours with great care for the product
• Flavor profile assessment and the ability to guide customers through their decision-making process with ease and efficiency.
• Assuring clean facilities / Keg line cleaning weekly
• Organizing and assisting with merchandise inventory including log record keeping 
• Tirelessly working to maintain the friendly and welcoming atmosphere at Tree House
• Many other retail related tasks as needed

Minimum Qualifications:

• Relevant experience in a fast-paced retail environment
• Refined and educated beer palate
• Impeccable communication and customer service skills
• Bartending Experience with TIPS certification strongly preferred
• Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift
• You are self-motivated and able to work autonomously, with a focused and hardworking attitude
• A quick learner who is able to work with minimal or no supervision
• Ability to multitask and work coolly and professionally in time sensitive situations
• You are not afraid to speak your mind and share ideas
• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed 
• Demonstrated meticulous attention to detail in processing payments
• Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion
• Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus
• Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met 

Perks and Benefits - Seasonal team members must be actively on the schedule in order to utilize these benefits, including the employee discount, as well as the draft and crew beverage benefit.

• Participation upon hire in company growth bonus program
• $150 Employee Credit Benefit to be used on Beer, Merch or other products.
• Discount of 50% on all products for personal use.
• Free drafts for yourself and your immediate family.
• Participation in 401k program with company match and immediate vesting
• Employee Assistance Program
• Paid volunteer hours
• Wellness reimbursement
• Pet Insurance available at discounted group rate