Seawide Express: Operations Support

AJC InternationalFife, WA

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

SeaWide Express is an LTL transportation company with a rich background and extensive experience in providing ocean transportation services, inland transportation services, shipment consolidation services and reliable no-nonsense cargo services between the world, Hawaii, and Alaska. SeaWide Express leverages its parent company's 40 plus years of ocean transportation experience to provide "Smart" transportation solutions to the Hawaii and Alaska markets. We are known for our quality, consistency, and exceptional customer service, from origin to destination. As a unified, multi-cultural team, we provide the most efficient and competitive transportation solutions for our customers worldwide.

Job Summary:

We are looking for a dynamic transportation professional to join our operations team in the role of Operations Support. The Operations Support candidate will perform critical administrative, operations, and customer service duties including business set-up, company and customer communications, web administration, commercial interface, and logistics support.

Key Responsibilities:

Administrative Duties:

Prepares and edits written communications
Prepares reports & presentations
Organizes and maintains customer files/ records
Plans and schedules meetings and appointments
Shipment quoting & data entry

Customer Service:

Handles customer calls and inquiries
Provides sales support
Contacts customers directly
Provides rate quotes

Operations:

Interacts with other vendors
Efficiently handles customer load transactions including tracking/tracing and invoicing

Education & Experience:

Bachelor's Degree or equivalent experience
1 to 3 years of experience in transportation, logistics, or trucking industry is a plus

Essential Skills:

To be successful in this role the ideal candidate should be:
Detail-Oriented and multi-tasking- You are zoned in on the detail while managing various tasks on a daily basis.
Communication and strong customer service skills- You enjoy daily interaction with customers and problem solving to get the job done!
Ability to be proactive and follow through on all duties- Work ethic is important to you!
Adaptable and willing to learn new parts of the business- We are always growing and have opportunities for you to gain hand on experience!
Advanced proficiency in Microsoft Office - Excel is your best friend!

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FAQs About Seawide Express: Operations Support Jobs at AJC International

What is the work location for this position at AJC International?

This job at AJC International is located in Fife, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at AJC International?

Employer has not shared pay details for this role.

What employment applies to this position at AJC International?

AJC International lists this role as a Full-time position.

What experience level is required for this role at AJC International?

AJC International is looking for a candidate with "Senior-level" experience level.

What benefits are offered by AJC International for this role?

AJC International offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at AJC International?

You can apply for this role at AJC International either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.