Security Advisor III Irvine CA Area
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Overview
Job Description
SUMMARY:
Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).
Proficio has been highlighted in Gartner's Market Guide for Managed Detection and Response Services for the last five consecutive years. MSSP Alert ranks Proficio among the top 250 global Managed Security Services Providers (MSSPs).
We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and are the only company in our space with a patent for cyber risk scoring and security posture gap analysis.
Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood. Our prospective clients are also challenged to effectively harness technology and build hardened processes that reduce the risk of security breaches.
While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.
Proficio's commitment to developing and promoting our team members is unparalleled in our industry. Most of our senior managers were promoted from within.
DESCRIPTION:
A Security Advisor III is a pivotal member of the Proficio Strategic Security Advisor (SSA) team, offering high-level post-sales support and serving as a mentor to less experienced advisors. This role demands a comprehensive understanding of Proficio Services and the ability to guide clients through sophisticated security landscapes while recommending and tailoring Proficio's services to the client's security program.
RESPONSIBILITIES:
- A Security Advisor III serves as a subject matter expert (SME) in at least one of Proficio Services such as Risk-Based Vulnerability Management, Splunk, MEDR, Active Defense, Sentinel, Elastic, CEM or ProBAS. Assisting with process, documentation, and escalated customer issues in their area of expertise.
- Engage in advanced customer discussions, providing strategic consultation and architecting tailored security solutions.
- Mentor junior Security Advisor staff, sharing insights and fostering their technical and customer facing growth.
- Cultivate customer loyalty through a partnership approach, resolving complex issues, and offering strategic guidance.
- Perform periodic strategic reviews to proactively address client security challenges and drive environment optimization.
- Establish and deepen relationships with key business and IT stakeholders to align security strategies with clients' business objectives.
- Use technical acumen to enhance client engagement with Proficio's services, advising on best practices and effective utilization.
- Drive business development within client accounts by leveraging industry knowledge and analytical insights.
- Communicate Proficio's technical solutions and strategic advantages effectively to clients across various levels.
- Conduct regular analysis for strategic planning and support, ensuring the continuous improvement of Proficio's service delivery.
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