Security and Safety Shift Lead

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job SummaryThe Security and Safety Team Lead is responsible for monitoring all individuals (co-workers, visitors, contractors, vendors, customers, messengers and drivers) entering and exiting the building. The Shift Lead’s main duty is to help ensure the safety of all coworkers, contractors and visitors in the building and the security of all company assets. This role works under the general direction of the Security Supervisor and assists in overseeing a team of security coworkers, including external contractors.

What you will do

• Assist with maintaining team’s compliance with all departmental and organizational policies and procedures.
• Assist with coaching and mentoring team members.
• Coordinate, track and document all time, attendance and training for Contract Security and in-house Officers.
• Collaborate with the Security Supervisor and Manager on security, loss prevention and safety issues, including investigations.
• Resolve behavior and conduct issues to ensure coverage during shift; identify and escalate investigative and/or repeat coworker and contractor issues to Supervisor.
• Monitors coworkers, drivers, messengers and contractors entering and exiting CDW locations. Use CDW standard operating procedures for all visitors and use walk-through and hand-held metal detectors where applicable.
• Urgently respond to emergency situations such as a fire, civil disturbance, bomb threat, explosion, flood, workplace violence, and other similar types of business interruptions covered in the company’s Business Continuity Program (BCP) at the appropriate level.
• Monitor and maintain proper radio communications for any emergency and non-emergency activities.
• Provide CPR / First Aid / AED certified services in the event of a medical emergency.
• Escort drivers to the docks and ensure accurate logs.

What we expect of you

• High school diploma or equivalent
• 2 years' security experience
• CPR / First Aid / AED certification
• Demonstrated ability to stand, walk and move quickly for 8 hours or more per day.
• Knowledge of appropriate two-way radio communication skills.
• Demonstrated ability to make quick and sound decision-making in an emergency.
• Proficient in Microsoft Office applications.
• Strong written and verbal communication skills with the ability to effectively interact with all stakeholders.
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
• Demonstrated ability to observe and report detail.
• Ability to legally operate a motor vehicle.
• Occasional lifting, pulling or pushing up to 50lbs with or without assistance.
• Ability to occasionally stoop, kneel and crouch.
• Ability to stay after scheduled shift until personnel from the next shift arrives.
• Ability to change shifts to support the changing needs of the business.
• Ability to work mandatory overtime after hours and weekends as necessary.
• Ability to move home locations to support changing needs of the business for Illinois-based positions (Riverside, Lincolnshire, Vernon Hills, etc.).

Pay range: $23.20 Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials

We make technology work so people can do great things. 

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.      

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.