Security & Access Control Service Technician
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Overview
Job Description
Job Position: Security & Access Control Service Technician
Location: Austin, TX 78758
Pay Rate: $35 $42/hr
Description: Security & Access Control Service TechnicianAustin Area | $35 $42/hrTradeSTAR is hiring experienced Security & Access Control Service Technicians for commercial service, troubleshooting, and integrated security projects throughout the Austin area. These positions support enterprise-level commercial facilities, healthcare campuses, industrial sites, corporate offices, schools, and mission-critical environments.We are seeking highly skilled technicians with strong experience servicing, diagnosing, programming, and troubleshooting commercial electronic security systems and integrated access control platforms.Job Responsibilities Perform service, diagnostics, repair, and maintenance on commercial security and access control systems Troubleshoot and repair access control panels, IP camera systems, intrusion alarm systems, and integrated low-voltage infrastructure Install, replace, and service card readers, electrified locking devices, mag locks, electric strikes, request-to-exit devices, door contacts, motion detectors, and power supplies Diagnose communication failures, controller faults, network connectivity issues, relay failures, and device-level malfunctions Service and troubleshoot IP-based CCTV and video surveillance systems including NVRs, switches, and edge devices Configure and troubleshoot door controllers, panel hardware, network-connected devices, and cloud-based access control platforms Perform firmware updates, panel programming, database modifications, and credential management Interpret blueprints, device layouts, riser diagrams, sequence of operations, and wiring schematics Perform system testing, device verification, and final operational checks Maintain accurate service reports, deficiency lists, and as-built documentation Interface with project managers, building engineers, IT departments, and end users during service calls and system outages Respond to emergency service calls and preventative maintenance requests across commercial facilities Technical Requirements 3+ years of commercial security and access control service experience Strong troubleshooting experience with enterprise-level access control systems and IP-based security infrastructure Knowledge of low-voltage wiring methods, relay logic, power distribution, and network communication protocols Experience diagnosing RS-485 communication issues, panel faults, door hardware failures, and IP connectivity problems Understanding of integrated systems including CCTV, intrusion detection, intercom, and building access platforms Ability to independently troubleshoot field devices, head-end equipment, and network-connected security systems Reliable transportation and industry-standard hand tools required Preferred Experience Lenel Genetec Avigilon AMAG Software House Openpath Brivo Milestone Verkada Axis Hanwha Low-voltage licensing and manufacturer certifications are highly preferred.Compensation & Benefits $35 $42/hour depending on experience Weekly pay Overtime opportunities Long-term commercial service work Career advancement opportunities within the electronic security industry If you are an experienced Security & Access Control Service Technician looking to work on advanced integrated systems in commercial environments, apply today.TradeSTAR Austin Office305 N. Heatherwilde Blvd., Suite 310Pflugerville, TX 78665512-345-7827Monday Friday | 8:00 AM 5:00 PM#AUS01
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