Security Courtesy Officer - ReNew Tallahassee

Description

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Compensation: $16 to $21 hourly, depending on experience, plus lease renewal bonuses.

Job Description:

Patrols interiors and exteriors of the property throughout shift and ensures overall security of the premises by: 

• Ensuring main building doors, windows and amenity spaces are properly locked and/or secured after-hours 
• Ensuring nonresident trespassers are asked to leave property at night and notifying/working with police to remove non-compliant trespassers from property as necessary 
• Addressing noise issues or other lease violations caused by residents and/or guests of residents 
• Assisting with after-hours resident lockouts 
• Drafting detailed nightly recaps and incident reports sent to Manager or appropriate team members for resident or emergency occurrences during shift 
• Notifying After-Hours Emergency Maintenance and working with on-site team to ensure after-hours maintenance emergencies are addressed by the proper team members 
• Providing superior customer service 
• Adhere to the Trinity operating procedures and policies 
• Demonstrate ability to resolve customer/resident complaints and direct pertinent issues and matters to the proper department, team member or Manager 
• Additional tasks or duties assigned by community leadership  

Special Requirements:

Physical Demands: 

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to walk for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. 

Attendance/Travel: 

• This position is a full-time position and will require the availability to work nights or weekends and occasional holidays. The position may also require occasional attendance at company functions and events. 

Essential Functions:

Skills include an excellent ability to address the needs of residents and the property. Other essential skills include but are not limited to: 

• Ability to handle a high-volume workload efficiently and calmly 
• Exhibit effective delegation and communication skills 
• Administrative and organizational skills 
• Customer service orientation with a “can-do” attitude and a solutions-focused goal in conflict resolution 
• Time management skills and ability to prioritize wisely 

Qualifications:

Computer Skills: 

• Basic computer and Internet knowledge 
• Basic knowledge of MS Word, Excel, and Outlook 

Learning and Development: 

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs. 

Education: 

• High school education or equivalent is required 
• Accurately use all on-site resident management software functions 

Professional Experience: 

• Previous night patrol or security guard experience preferred 

• Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
• Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
• Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.
• Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service. (Available after 90 days of full-time employment)
• Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.
• Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.
• Volunteer Time-Off. We offer up to 16 hours of volunteer time annually—8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program.
• Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
• Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.
• Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team