
Security Incident Coordinator : 26-02749
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.

Overview
Job Description
This role is responsible for orchestrating the resolution of critical security, trust & safety, and fraud incidents. You will ensure smooth operations by managing tasks, tracking progress, and facilitating clear communication across all involved parties. The position requires meticulous documentation and continuous improvement of incident response processes.
Key Responsibilities:
- Lead coordination for major security incidents.
- Manage the full incident lifecycle from containment to closure.
- Develop and enforce incident response playbooks.
- Generate comprehensive incident reports for various audiences.
- Facilitate post-incident reviews and drive process improvements.
Must-Have Skills:
- Experience with ServiceNow Security Incident Response (SIR) or a comparable ITSM/SIR platform strongly preferred.
- Proven ability to manage multiple concurrent incidents.
- Solid understanding of incident response procedures.
- Excellent organizational and communication skills.
Domain / Industry Experience: Experience in cybersecurity, trust & safety, and fraud incident management within a technology or financial services industry is highly preferred.
ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
