Security Office (Harrah's Joliet)

JobID: 83613

Category: Security and Surveillance

JobSchedule: Full time

Posted Date:

JobShift:

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Our Security Officers create a warm, safe, and welcoming environment where guests can relax and enjoy an unforgettable experience. In this dynamic role, you'll be at the heart of the action-protecting our property, supporting team members, and ensuring everything runs smoothly and securely. If you're dependable, customer-focused, and thrive in a fast-paced environment, this is your chance to make an impact while being part of an exciting team.

• 21 years of age or older required.
• High school diploma or equivalent required.
• Valid driver's license required to drive a security vehicle on the property when needed
• Prefer individuals with two years of police, military, or casino security experience
• Updated AED and CPR certification required (Or must be obtained within your first 90 days of employment).
• Must possess good oral and written communication skills, along with a good working knowledge of basic computer programs
• Must be able to listen and respond to visual and aural cues
• Must be able to get along with co-workers and work as a team
• Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
• Must present a well-groomed appearance
• Must possess excellent customer service skills.
• Good oral and written communication skills, including tact when dealing with difficult customers; must be fluent and literate in English
• Must be able to work a flexible schedule to include nights, holidays, and weekends.
• Must be able to obtain a Level 2 Illinois Gaming Board license.
• Internal candidates must meet Harrah's Joliet's Transfer Eligibility Requirements.

ADDITIONAL REQUIREMENTS

• Must be able to lift up to 40 lbs. and carry objects weighing up to 40 lbs.
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights, and dust.
• Position requires 35% standing, 5% sitting, and 60% walking.
• Requires some kneeling and reaching overhead.
• Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
• Must be able to restrain individuals when a condition of arrest exists, physically
• Requires frequent bending, pushing, twisting, climbing, and stooping.
• Must be able to respond to touch, speech, smell, aural, and visual cues.
• Must be able to work in a fast-paced environment involving constant public contact.

WORK SCHEDULE/SHIFT

• Grave Shift: 11:00 pm- 7:30 am

Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

COMPENSATION & BENEFITS

• $18.00/hr with additional compensation based on toke rate.
• Employment Type- Full Time

BENEFITS PACKAGE

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
• Life and Disability Insurance to provide financial security in unexpected situations
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
• Education Assistance program to support your professional development and continuous learning
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
• Strive to offer warm and welcoming service to every customer! Responsible for the safety and well-being of guests and fellow employees.
• Check IDs and ensure all guests are at least 21 years of age to enter the casino.
• Observe and report disruptive or intoxicated people.
• Provides guidance and offers general escort services, Security Dispatch, and security podiums.
• Patrols all sections of the property to identify safety hazards and breaks in security.
• Interviews, investigate and document all applicable incidents in accordance with company policy.
• Protects company assets by adhering to Illinois gaming regulations.
• Verifies jackpot payouts.
• Observe money and chip transfers throughout the property.
• Provide medical attention in emergencies to guests
• Ability to effectively communicate over the dispatch radio
• Adheres to all department and company policies and procedures.
• Acts as a role model presents oneself as a credit to Harrah's and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
• Maintain an upbeat demeanor in all interactions as well as maintain composure in handling difficult interactions.
• Completes all other duties as assigned.
• Strive to offer warm and welcoming service to every customer! Responsible for the safety and well-being of guests and fellow employees.
• Check IDs and ensure all guests are at least 21 years of age to enter the casino.
• Observe and report disruptive or intoxicated people.
• Provides guidance and offers general escort services, Security Dispatch, and security podiums.
• Patrols all sections of the property to identify safety hazards and breaks in security.
• Interviews, investigate and document all applicable incidents in accordance with company policy.
• Protects company assets by adhering to Illinois gaming regulations.
• Verifies jackpot payouts.
• Observe money and chip transfers throughout the property.
• Provide medical attention in emergencies to guests
• Ability to effectively communicate over the dispatch radio
• Adheres to all department and company policies and procedures.
• Acts as a role model presents oneself as a credit to Harrah's and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
• Maintain an upbeat demeanor in all interactions as well as maintain composure in handling difficult interactions.
• Completes all other duties as assigned.