Security Officer

Summary

The Security Officer protects students, employees, visitors, and College property by maintaining a safe, secure, and orderly environment at the Spartan Student Housing and the Spartan Tulsa and RVS campuses. The position enforces all rules, regulations, and policies of the College; conducts foot and vehicle patrols; controls access to College facilities; responds to alarms, medical emergencies, and other incidents; de-escalates conflict; and documents all activity through accurate written reports.

This is a uniformed, shift-based position reporting to the Manager of Campus Security. Availability for nights, weekends, holidays, rotating shifts, and mandatory overtime during emergencies, special events, or staffing shortages is required.

Essential Job Functions

• Conduct foot and vehicle patrols of the Spartan Student Housing, Spartan main campus, parking areas, and adjacent College-owned property throughout the assigned shift, varying patrol routes and times
• Monitor and control access to College buildings and the Student Housing, including verifying identification, enforcing visitor and guest policies, and issuing, tracking, and retrieving keys and access credentials
• Secure and unlock buildings, classrooms, labs, shops, and gates according to established schedules; verify that doors, windows, and gates are secured and that lighting and life-safety equipment are in working order; and report deficiencies and maintenance hazards
• Receive, evaluate, and respond to alarm activations on Spartan-owned property, including intrusion, fire, and panic alarms; notify the Manager of Campus Security and emergency services as appropriate
• Respond to medical emergencies, fires, severe weather, hazardous conditions, and other emergencies; render aid within the scope of training and certification; and support evacuation, shelter-in-place, and accountability procedures
• Respond to and de-escalate disturbances, conflicts, and policy violations; intervene only as authorized by College policy; report to Manager of Campus Security and request law enforcement assistance when circumstances warrant
• Enforce College rules, regulations, and policies, including Student Housing standards of conduct, parking and traffic rules, and prohibitions on weapons, alcohol, and controlled substances
• Prepare and submit accurate, legible, and timely daily activity reports and incident reports to the Manager of Campus Security; maintain shift logs, patrol records, and the daily crime log as directed
• Report Clery-reportable crimes, allegations of sexual harassment and sexual violence subject to Title IX, and other required disclosures promptly through established College channels; support timely warning and emergency notification processes
• Preserve and protect incident scenes; secure evidence and lost and found property; and cooperate with local police, fire, EMS, and other outside agencies as directed
• Conduct welfare checks on residents at the direction of the Manager of Campus Security or Residence Life staff, and support missing student notification procedures for residents of on-campus student housing
• Provide escorts for students, employees, and visitors across campus or to vehicles on request, and provide motorist assistance as authorized
• Engage, build, and maintain positive, professional working relationships with students, employees, residents, and visitors; provide directions, information, and courteous customer service
• Operate security equipment and systems, including two-way radios, telephones, access control and video surveillance systems, alarm panels, and assigned College vehicles
• Safeguard the confidentiality of student and employee information at all times, consistent with FERPA and College privacy policies, and release information only as authorized.
• Maintain a professional appearance and conduct; wear the assigned uniform and required equipment; and keep assigned equipment clean and serviceable
• Comply with all campus security policies and procedures, post orders, and standard operating procedures
• Maintain all required licensure and certification in good standing, including C.L.E.E.T. licensure and all mandated refresher, requalification, and continuing education requirements
• Attend and complete assigned training, drills, briefings, and staff meetings, including Clery Act, Title IX, emergency response, first aid/CPR/AED, and de-escalation training
• Provide coverage for other shifts, posts, and campus locations as assigned, including mandatory overtime during emergencies, special events, or staffing shortages

Knowledge / Skills

• Strong verbal and communication skills
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers
• Respond immediately to emergency situations in a calm and rational manner
• Ability to diffuse situations
• Exercise judgment by determining when and under what circumstances to use non-lethal or force
• Make crucial decisions under stress and hold accountability of the results
• Ability to read and write reports, business correspondence, emails, and procedure manuals
• Demonstrates ability to prepare clear, accurate written incident reports and to use basic computer applications, email, and electronic reporting systems