Security Officer - Embassy Suites Downtown GR

Suburban InnsGrand Rapids, MI

$15+ / hour

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Overview

Schedule

Alternate-schedule

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$15+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Embassy Suites Downtown is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

* Weekend availability required.* Pay starts at $15.00/hour - negotiable based on experience* Part-time position available.

Benefits:

Hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Floating Holiday
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

As a Security office you would be responsible forensuring the safety and security of team members, guests, and guest property according to Suburban Inns’ Core Values and Suburban Inns/Embassy Suites standards, and going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

Report to work in professionally appropriate attire, presented neat and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Be alert for fire hazards and unsafe work practices and unsafe conditions.
Ensure compliance with hotel and security SOP
Be able to act according to all emergency procedures
Ensure that all safety and security supplies are well maintained.
Maintain good public relations with guests
Conduct regular patrol of the property to ensure all areas are safe and secure.
Display the essential hospitality attitude/professionalism when dealing with internal and external guests; communicate verbally and nonverbally with them in a pleasant and professional manner.
Be alert for any unusual occurrences and take appropriate action
Ensures all areas of the hotel are secure when not in use.
Monitors life safety systems including layout of entire building, alarm pull stations, location of fire extinguishers and sprinklers
Ensures security camera system is fully operational and functional
Assist in the training of team members on emergency and security procedures
Assist all associates with questions, problems which might occur.
Enforces a quiet environment for sleeping guests.
Be familiar with the hotel’s amenities and their hours of operation
Fill out guest and team member incident reports as necessary
Handle sensitive incidents with discretion
Coordinate with government and law enforcement agencies as necessary
Assist in maintaining the cleanliness of all parking and lobby areas
Ensure guests and employees receive proper security escorts, as required
Assist other departments as needed
Ensure QA compliance with Hilton/Embassy Suites standards
Exhibit regular and recurrent attendance records
Other duties as requested by management

Position Requirements:Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Requires typing, record keeping, and/or word processing. Good communication skillsFormal Education and Job-Related Experience: High school diploma or equivalent related experience preferred. Security related experience preferred.License, Registration, and/or Certification Required: Strong interpersonal and communications skills. Valid driver’s license. TIPS, CPR certifications (may be completed upon hire)Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needsUniform and Appearance Guidelines:Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member.Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

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FAQs About Security Officer - Embassy Suites Downtown GR Jobs at Suburban Inns

What is the work location for this position at Suburban Inns?

This job at Suburban Inns is located in Grand Rapids, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Suburban Inns?

Candidates can expect a pay range of $15 (per hour).

What employment applies to this position at Suburban Inns?

Suburban Inns lists this position under the following employment categories:

Alternate-schedule
Part-time

What experience level is required for this role at Suburban Inns?

Suburban Inns is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Suburban Inns for this role?

Suburban Inns offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Parental and Family Leave, Paid Community Service Time, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Suburban Inns?

You can apply for this role at Suburban Inns either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.