Security Officer

Security Officer Philadelphia PA 19104 5 open positions: 1 Day Shift (6a-230p) 2 Evening Shift (2p-1030p) 2 Night Shift (10p-630A) Position is temp to perm- the department will be looking to convert contractors within 3-6 months. Please ensure all candidates have their ACT 235 prior to being submitted. Candidates do not need to hold a CPI card upon submittal, though it is preferred- contractors can obtain their CPI card at CHOP. All candidates MUST HAVE AN ACTIVE DRIVER'S LICENSE WITH A CLEAN DRIVING RECORD, as they will be required to qualify for CHOP's insurance and drive CHOP vehiciles. Job Summary: This role provides for a safe and secure environment for patients, families, and staff. Also provides a high degree of customer service for visitors, families and staff by helping with way finding and other general questions and requests for assistance. Will also respond to all emergency situations and participate as a first responder during such situations. Job Responsibilities:

• Provides for a secure environment by Performing entry screening at fixed posts and patrolling buildings.
• Enforces all security and safety policies and procedures of the Enterprise.
• Reports all problems and emergencies to immediate supervisor, and documents security incidents with a written report and daily activity logs.
• Promptly responds to all calls and requests for service or emergencies.
• When assigned, patrols the immediate surrounding areas and all parking areas utilizing a patrol vehicle or on foot.
• Screens all individuals entering the facilities to ensure that they have a business purpose to be in the building.
• Checks ID badges, and ensures that all visitors, employees, and contractors wear badges as required.
• Confirms that all visitors, vendors and contractors are authorized to be on the property and have been signed in.
• Ensures that all individuals comply with Enterprise's rules and regulations.
• Escorts all unauthorized people from the property.
• Provides security escorts when requested for employees, patients, patient families and visitors.
• Completes a security escort assignment throughout Enterprise as directed by a supervisor.
• Notifies supervisor when directly requested to provide an escort by any personnel.
• Provides the escort with a friendly demeanor in accordance with our ICARE values.
• Screens individuals for weapons and/or prohibited items.
• Where appropriate, use either a handheld or walkthrough/by weapons detection device to identify weapons or prohibited items.
• Any identified weapons or prohibited items are appropriately documented and secured.
• When appropriate, return the weapons or prohibited items upon the individual leaving the property.
• Responds to patient restraint events as needed
• Assist clinical teams with the management of aggressive patients.
• Hold limbs of patients while restraint devices are applied, or a medical procedure is completed by clinical team members.
• Responds immediately to all routine and emergency situations as directed by a Supervisor, Base Operator or by witnessing firsthand.
• Respond promptly to all routine security calls and notify Base of outcome.
• Provides support during helicopter landings.
• Acts as a member of the Fire Brigade during fire alarms.
• Participate as needed in all Emergency Preparedness Events.
• Intervenes as necessary in verbal and physical conflicts to ensure the safety of all people.
• Assists with campus parking issues.
• Identifies and documents all illegally parked vehicles.
• Notifies supervisor to call for tow truck and/or police services as may be necessary.
• Assists parking team members as necessary with parking related matters. " "Required Skills & Experience:
• Ability to operate a company vehicle and/or be insured on a policy.
• Ability to work all shift times, and rotate between shifts as needed.
• Ability to wear a respirator device.
• Basic proficiency with on-line training, computer-based incident reporting, access control/alarm, weapons detection, and closed-circuit television [CCTV] systems.
• Basic proficiency with office software (Microsoft Office) including email & calendar (Outlook).
• Strong verbal and written communications skills.
• Strong conflict resolution skills.
• Ability to respond quickly and calmly where individuals may be exhibiting negative or threatening behavior. Preferred Skills & Experience:
• At least one (1) year of security experience in hospitals, law enforcement, other related Criminal Justice agencies, or military duty with honorable discharge. " Education: Required Education:
• High School Diploma/GED. Preferred Education:
• Associate's Degree in Criminal Justice, Management or related field. Required Certifications & Licensure:
• PA Act 235 with the Pennsylvania State Police.
• An active Driver's License.
• CPI Training from the Crisis Prevention Institute within 6 months of hire. Preferred Certifications & Licensure:
• Certified Healthcare Security Officer from the International Association for Healthcare Security and Safety. "