Security Services Supervisor

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025-2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation
• 403b Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services

Security Services Supervisor - Position Overview:

• The Security Services Supervisor personnel will conduct unarmed foot and/or vehicle patrol (interior/exterior)
• Control access and egress
• Monitor CCTV and alarm systems
• Compose reports
• Deter criminal activity and misconduct
• Perform other duties as assigned

Job Responsibilities:

• Supervise security associates.
• Safeguard facilities and report any risks to ISM (Investigation and Security Manager) and Maintenance.
• Conduct patrols of Organization property.
• Fuel Organization vehicles.
• Escort visitors as necessary.
• Observe and assist in client care.
• Maintain an accurate log of security activities.
• Effectively communicate with visitors and staff.
• Respond to all alarm calls promptly and communicate with emergency services.
• Demonstrate understanding of program operations, and policies and procedures through the attendance of Orientation and ongoing training opportunities.
• Demonstrate comprehensive knowledge of CANOPY campus-based programs.
• Demonstrate an understanding of the Organization's Code of Conduct.
• Demonstrate computer literacy, at a minimum in Windows, Word, Outlook.
• Follow all prescribed procedures and policies.
• Complete and ensure the proper completion of various types of forms and documents.
• Produce all required reports and data collection.
• Utilize radio, telephone, copy machines, computers, and Microsoft Office applications.
• Coordinate with campus-based management staff and employees to meet security needs.
• Accurately account for temporary badges.
• Perform other duties as assigned.

Required Qualifications:

• Candidates must meet the following basic qualifications for this position.
• Be at least 21 years of age
• Have an associate's degree and three years of experience in security
• One year of Supervisory experience is preferred
• Five years of security experience is acceptable in lieu of associate's degree
• Pass any required training or other qualification
• Be able to work a flexible schedule
• Have access to reliable transportation
• Must be able to pass a drug test with negative results
• Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle
• Be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if you were in the military
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrate an ability to interact cordially and communicate with the public

Physical and Environmental Requirements:

• Required Physical Activities: sitting, standing, walking, reaching, pushing, pulling, grasping, lifting, talking, seeing, hearing, kneeling, stooping, bending, reaching overhead, and climbing stairs as needed and repetitive motions. Must have the physical ability to assist in the physical or therapeutic hold of youth when required, following organization approved safety protocols.
• Characteristics of Work: frequent standing and walking, occasional sitting, lifting and carrying objects up to 50 pounds. Must be able to respond quickly to emergencies and physically assist or support youth and/or staff.
• Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental Conditions: This job requires exposure to both inside and outside weather conditions; the typical noise level for the work environment is moderate to loud noise.