OH0701 Columbus Business Center
Job Description
The Security Specialist is responsible for consistently monitoring the security, safety, and integrity of Northwest by learning the surveillance, access control, and, alarm systems to provide assistance to the Security Technicians. This position monitors all building activity for potential safety and security risks while coordinating activities at the security front desk. This position coordinates work orders, troubleshooting, repair, and replacement of equipment and coordinates appointments and deliveries. The Security Specialist administers campus and remote visitor and vendor management system and answers the telephone and direct calls appropriately.
Essential Functions
Ensure compliance with disaster recovery plansEnsure compliance with physical security regulations Ensure knowledge of regular personnel whereaboutsOrganize and clean Front Desk area/facilities Prepare, maintain, and distribute completed logs and reportsAfter-hours alarm activity response and troubleshooting Monitor security system activity and notificationsAdminister daily equipment audits, testing, and reporting Manage semi-annual, quarterly, and monthly security system and user reportsAdminister access control credentials Use surveillance to investigate alarm incidentsAdminister user PINs and change employee authorization levels Manage campus visitor notifications and provide visitor supportManage remote receptionist system to maintain security for other corporate offices Creating and maintaining employee ID badges and vendor badgesProcess security user access requests and assist with device distribution Maintain sufficient coverage of phone calls to the Security HelplineAlert appropriate authorities to suspicious activity and/or potential risks Coordinate reservations of the company vehicles and provide monthly reportCoordinate response activity for emergencies and assist with evacuations Manage lost and found inventoryProvide backup assistance to the Work Order system Monitor and finalize completed Security work ordersCollect and distribute paperwork, mail, and interoffice envelopes as they are receivedAdditional Essential Functions Essential Functions
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulationsNavigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a teamWork with on-site equipmentAdditional Responsibilities Complete other duties and special projects as requested by managementQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education
High School Diploma or equivalent
Work Experience2 - 6 years Security Center experience and2 - 6 years Lobby/Front Desk experience or3 - 5 years Law enforcement administration experience General Employee Knowledge, Skills, and Abilities
Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and informationAbility to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray area
Additional Knowledge, Skills and AbilitiesKnowledge of Security Department equipment and softwareReceive, verify, and track 9-1-1 calls
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
