Security Supervisor - Day Shift

Why Work at Catholic Charities of Southern Nevada

When you join Catholic Charities of Southern Nevada, you're becoming part of a mission that has uplifted our community since 1941. Every day, your work directly supports the most vulnerable individuals in Southern Nevada - offering dignity, hope, and critical services to people of all backgrounds, regardless of race, religion, or creed.

As one of the region's leading nonprofit service providers, we operate 16 impactful programs that reach more than 4,000 people each day. Our team serves across four essential areas - Family Services, Food Services, Immigration and Refugee Services, and Homeless and Housing Services - including the largest Meals on Wheels and Emergency Shelter programs in Southern Nevada. When you work here, you're not just doing a job; you're helping transform lives.

What We Offer

We believe in taking care of the people who take care of our community. Catholic Charities provides a comprehensive benefits package, including:

• Competitive insurance coverage
• Generous paid time off
• A retirement plan to support your future

If you're looking for meaningful work, mission-driven colleagues, and the chance to make a real difference every day, Catholic Charities of Southern Nevada is the place to build your career.

Position Summary:

The Security Supervisor is responsible for the daily oversight of the agency's physical security operations, as well as the protection of CCSN personnel, property, and any visitors to the property.

Essential Responsibilities:

• Read, understand, implement, and enforce company policies and procedures as established by Human Resources.
• Monitoring all in-take procedures for the overnight shelter, to ensure that proper procedural steps are being followed as established.
• Responsible for responding to all assistance calls and making on scene decisions in the best interest of the organization.
• Supervises security staffing to ensure posts are being properly maintained, managed, and all security staff are representing the organization in a professional and respectful manner.
• Responsible for apprising CCSN management members of any and all serious incidents that occur on the campus.
• Will execute all directives given by the Security Director, Assistant Directors, and Department Manager in a respectful and diligent manner.
• Responsible for assisting and conducting investigations of misdoings and damages to agency personnel, property, and all clients who may reside or visit the CCSN campus.
• Will protect all confidential information, company property and electronic data.
• Will ensure that all company "Safety" procedures are being adhered to.
• Responsible for ensuring that scheduled staff are properly posted, for thorough security coverage for the property.
• When positioned in the overnight shelter they are responsible for the safety and security of all clients and staff within the shelter area.
• Use communication skills to defuse confrontational situations (Verbal Judo), resorting to physical restrain only as a last resort.
• All other duties as required.

Knowledge, Skills and Abilities:

• Ability to actively listen, by giving full attention to what people are saying, taking time to understand the points being made, asking appropriate questions, and respectfully not interrupting as information is being conveyed.
• Ability to comprehend and execute basic instructions.
• Basic proficiency in computers and software including Word, Outlook, and Excel.
• Ability to utilize critical thinking with the use of logic, in an effort to come to reasonable conclusions and alternatives in problem situations.
• Ability to verbally convey information effectively.
• Possess sound judgement and ability to work autonomously.
• Ability to record information and transfer to a basic written report.
• Possess excellent oral and written communication skills and leadership skills.
• Prioritize work and meet necessary deadlines.

Qualifications:

• High School diploma/GED/plus a minimum of 2 years security experience is preferred.
• Experience working with and assisting Homeless clients.
• Proficient in Customer Service and detail oriented.
• Must be at least 18 years old and possess a valid Nevada Identification or Driver's License.
• Flexible schedule to work after hours and weekends, as necessary.
• Honesty, Integrity, and Trustworthiness is essential.
• Basic- EMT Certificate preferred
• Certified Security Supervision and Management (CSSM) preferred

Physical Requirements

• Ability to remain alert and effective during the entire shift in a 24/7 environment that includes internal and external patrols in all weather conditions.
• Ability to verbally communicate with clients, co-workers, and visitors to the campus.
• Ability to operate and use office equipment, especially computer, keyboard and mouse.
• Ability to continuously sit and/or stand. Ability to climb stairs as needed.
• May occasionally lift up to 25 pounds.

This position pays $20.00 per hour.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.