Security Supervisor & Driver

Who are we hiring?

The Security Supervisor and Driver will be accountable for providing an exceptional guest experience as it relates to event security. This role will focus on partnering within Venues, and across functions, to get work done through others in a fast paced and dynamic environment. Success in this role is demonstrated by creating a safe and secure environment without sacrificing an exceptional guest experience, committing to continuous learning and development, and achieving business results. The Security Supervisor will report into the Sphere Security Manager.

What will you do?

• Accountable for daily supervision and leadership of security officers.
• Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure environment. Ability to work collaboratively with other departments to achieve company objectives, especially in emergency situations and times of crisis.
• Provides logistical support and transportation of Executives, guests, and family members
• Execute proactive measures to ensure the safety of the client, i.e. advance work, research, collection of applicable information.
• Ability to check traffic, road conditions and plan alternate routes to ensure an on-time arrival.
• Responsible for maintaining the cleanliness of the vehicle (interior and exterior)
• Maintains a travel log and any additional billing information/notes as needed.
• Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs. 
• Responsible for various administration items such as scheduling, invoices, incident reports, daily reports, and documentation logs.
• Responsible for ensuring that security office space and equipment is prepared to support security operations. Works with adjacent teams to address maintenance, custodial, and facility issues and improvements.
• Addresses customer concerns, feedback and suggestions in a timely and efficient manner
• Supervision of Event Security Officers
• Perform other general security duties as needed to support the Threat Management division

What do you need to succeed?

• The ideal candidate will have a minimum of 3-5 years’ supervisory experience in the security, law enforcement, or military field, and preferably have knowledge of events, sports, theatre operations, within an entertainment venue.
• The ideal candidate will have extensive prior law enforcement and/or corporate security experience, executive chauffeur experience and be extremely familiar with the local area 
• Strict confidentiality, professionalism, dependability, and situational sensitivity is essential.
• Able to schedule and manage travel arrangements and anticipate all contingencies.
• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.
• Excellent communication skills, ability to mobilize key stakeholders, and engage with all levels in the organization
• Demonstrated experience completing reports and documenting staff performance is essential
• Ability to engage and develop collaborative relationships and influence within team and across functions, even without direct reporting relationship, adept at maintaining a positive, open, approachable, and professional relationship with a diverse group
• Demonstrated experience coaching, mentoring and/or developing staff to perform at high levels and holding team accountable for achieving business goals and objectives.
• Comfortable with managing conflict and responding to customer problems with a sense of urgency
• Ability to demonstrate success in managing multiple tasks while under tight deadlines
• Demonstrated experience in some or all of the following areas: scheduling and management, conducting security advances, training security officers, responding to security emergencies, executive protection, crowd management and report writing.

Special Requirements

• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• Must be flexible and adaptive to an ever-changing security environment to meet company needs.
• May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors
• May be deployed to outdoor posts that may be exposed to triple-digit temperatures, UV rays, high winds, or monsoon weather. Appropriate hydration, PPE, and sun protection will be provided.
• May have outdoor and UV exposure
• Must be able to work within an environment with loud noises and everchanging visuals.
• Must be able to work multi-level floors, reaching up to 7 stories. 
• Must be able to work within enclosed, crowded spaces.
• This position requires a valid Nevada State driver’s license
• Certifications
  • Alcohol Certification Card
  • Sheriff’s Card

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