Segment Risk Manager - Due Diligence

Location: Columbus, OH or Akron, OH or Cleveland, OH or Cincinnati, OH or Dallas, TX or Minnetonka, MN or Chicago, IL or Charlotte, NC or Pittsburgh, PA or Detroit, MI or Flint, MI or Denver, CO or Tampa, FL (4 days onsite and 1 day remote)

Job Description

• As part of the BIN Sponsorship Program, this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored entities, including upfront onboarding of new opportunities, due diligence, ongoing monitoring and annual onsite reviews.
• The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed.
• Reporting directly to the Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best-in-class client experience, product offerings and streamlined delivery of products, services and features. 
• The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs).

Roles & Responsibilities:

• Perform upfront due diligence reviews, including credit, AML and risk policy review and approval
• Determine lessons learned from onboarding a variety of clients to continue to enhance and streamline the end-to-end client experience
• On a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk.

• Support the BIN Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party)
• Accountable in assisting the Segment and serve as a subject matter expert by advising and guiding operational risk initiatives, developing and monitoring KRI’s/ KPI’s, working with the segment to proactively self-identify operational risks and issues
• Support risk identification, measurement and mitigation for new product and services leveraging best practices
• Strong process orientation and problem-solving skills with an emphasis on risk management

Basic Qualifications:

• 3+ years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship with clients
• 3+ years of Operational risk management and payments experience
• Understanding of Visa, Mastercard, American Express and Discover rules and regulations

Basic Qualifications:

• Experience with card brand bank sponsorship on site audit processes
• Demonstrated ability to build and manage new policies, procedures and teams
• Experience working directly with sponsor banks in the merchant acquiring business
• Sponsor bank experience
• Superior organization, project management and analytical skills and attention to detail
• High-level of commitment to quality work product and organizational ethics, integrity and compliance
• Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment
• Ability to build a team, appropriately delegate and meet deadlines with minimal supervision
• Proficiency in MS Office Suite

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