Senior Account Manager
Sage Solutions GroupMetro Detroit, MI
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Overview
Schedule
Full-time
Career level
Director
Remote
Hybrid remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Location: Michigan (on-site/hybrid) | Type: Full-Time | Department: Sales & Customer Relations Company name confidential — additional details shared during prescreening & further steps.About the Role
We're looking for a Senior Account Manager to own and grow a portfolio of key B2B and institutional accounts. You'll be the primary relationship owner for some of our most important customers — responsible for retention, growth, and ensuring every account gets a best-in-class experience.
This role suits someone who thrives on relationship-driven sales, has strong commercial instincts, and enjoys solving problems for clients rather than just managing a pipeline.
What You'll Do
- Manage and grow a portfolio of key institutional and commercial accounts, serving as their main point of contact
- Develop account plans and identify upsell/cross-sell opportunities within existing accounts
- Negotiate contracts, pricing, and terms with institutional and commercial buyers
- Partner with sales leadership to forecast account performance and report on portfolio health
- Resolve escalated customer issues quickly and effectively, coordinating across internal teams
- Represent the company at industry conferences and trade events
- Mentor junior account or sales team members and help refine account management processes
- Stay current on industry and market trends to better serve accounts
What We're Looking For
- 5+ years of experience in account management, B2B sales, or a related relationship-management role
- Proven track record of managing and growing a book of business, ideally with institutional or enterprise clients
- Excellent communication, negotiation, and relationship-building skills
- Comfortable working with CRM tools (e.g., HubSpot or similar) to manage pipeline and reporting
- Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
- Willingness to travel occasionally for trade shows, conferences, and on-site account visits
- Bachelor's degree preferred, or equivalent professional experience
Why Join Us
- Work for a stable, profitable, well-established company with a long track record in its industry
- Competitive base salary plus performance-based incentives
- Comprehensive benefits package (medical, dental, vision, retirement plan)
- A collaborative, low-turnover culture where institutional knowledge is valued
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FAQs About Senior Account Manager Jobs at Sage Solutions Group
What is the work location for this position at Sage Solutions Group?
This job at Sage Solutions Group is located in Metro Detroit, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Sage Solutions Group?
Employer has not shared pay details for this role.
What employment applies to this position at Sage Solutions Group?
Sage Solutions Group lists this role as a Full-time position.
What experience level is required for this role at Sage Solutions Group?
Sage Solutions Group is looking for a candidate with "Director" experience level.
What benefits are offered by Sage Solutions Group for this role?
Sage Solutions Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Sage Solutions Group?
You can apply for this role at Sage Solutions Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.