Senior Account Manager - Fine Art Logistics - Full-Time

The Staff Pad is proud to partner with a globalleader in fine art logistics, and we are looking to hire an experienced SeniorAccount Manager who will serve as a strategic leader and trusted advisor tohigh-value clients, overseeing complex logistics projects while driving accountgrowth and profitability at their Miami, FL location.

This role combines senior-level client relationshipmanagement, commercial leadership, and operational oversight. You will play akey role in expanding strategic accounts, mentoring junior team members, andcontributing to broader business initiatives and growth strategies.

This position is ideal for a highly experienced,results-driven professional who thrives in a fast-paced, client-centricenvironment and excels at managing sophisticated client needs while deliveringexceptional service and business outcomes.

What You’ll Do:

• Serve as the senior point of contactfor key client accounts, build long-term partnerships, understand clientobjectives, identify growth opportunities, and lead client meetings,presentations, and business reviews
• Manage and grow strategic accounts bydriving revenue and profitability, identify cross-selling and upsellingopportunities, support new business development, and contribute to pricingstrategies and market positioning
• Oversee complex domestic andinternational logistics projects, ensure on-time and on-budget delivery,resolve operational issues, and coordinate cross-functional teams to maintainservice excellence
• Manage account financials throughquoting, billing, cost control, margin optimization, profitability analysis,forecasting, reporting, and revenue target achievement
• Ensure compliance with CITES, NOAA,U.S. Fish & Wildlife, expertise in international shipping regulations,legal, insurance, and company standards while managing operational risk
• Mentor and support Account Managersand junior staff, share best practices, provide guidance on complex accounts,resolve issues, and foster a collaborative, high-performing team
• Partner with senior leadership andglobal offices to manage key accounts, support strategic initiatives, improveprocesses, and ensure consistent service delivery
• Champion service standards, analyzeclient feedback, lead post-project reviews, and implement continuousimprovements to enhance operational efficiency and innovation
• Complywith company policies, procedures, and Health & Safety regulations whileacting in the organization's best interests and representing the companyprofessionally

What We Are Looking For

Education, Experience and Skills

• Bachelor’s degree or equivalent professional experience
• 7–10+ years of account management experience within fine art logistics, auction houses, design, luxury services, or a related industry
• Demonstrated success managing complex, high-value client accounts and revenue-generating portfolios
• Strong commercial acumen with a proven ability to drive account growth, profitability, and client retention
• In-depth knowledge of logistics operations, import/export compliance, and pricing strategies
• Excellent leadership, communication, presentation, and negotiation skills
• Experience mentoring, coaching, or supporting junior team members
• Proficiency in Microsoft Office Suite; experience with HubSpot and Moveware is a plus (training provided)

Why Join This Opportunity?

• Work with a globally recognized leader in fine art logistics
• Partner with prestigious, high-value clients
• Play a strategic role in business growth and client success
• Collaborative, high-performance environment with strong leadership support

If you are passionate about delivering exceptionalclient outcomes and driving continuous improvement, we encourage you to applytoday and a growing team.