
Senior Application Support Analyst (Oil & Gas Systems)
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Overview
Job Description
Key responsibilities include:
- Provide functional and technical application support, perform root cause analysis and remediation for system and data issues, support system upgrades and patching activities, assist with server migrations and cloud/SaaS transition initiatives, troubleshoot integrations and interfaces, support infrastructure and application performance, and participate in environment cleanup and optimization efforts.
- The role will also support ongoing application rationalization initiatives and transitions from third-party managed services to internal support teams.
- This role will collaborate closely with cross-functional IT, infrastructure, operations, and business teams to support a wide range of applications including MyQuorum, PI Data Historian, GIS platforms, FlowCal, EMK3, land management systems, analytics applications, and other third-party operational tools.
- Develop and maintain technical documentation, knowledge base articles, support procedures, and user training materials; enforce technical standards and data governance policies; and manage small to mid-sized technical projects while tracking milestones and communicating status updates to stakeholders.
Required Qualifications
- At least 6-8 years of experience along with strong technical application support experience within the oil & gas industry
- Solid understanding of oil & gas operational terminology and workflows
- Advanced SQL querying and scripting experience
- Experience supporting enterprise applications, integrations, and backend processes
- Strong troubleshooting and root cause analysis skills
- Experience supporting upgrades, migrations, and infrastructure-related initiatives
- Ability to work independently in a fast-paced operational support environment
- Strong communication and documentation skills
Preferred Qualifications
- Midstream oil & gas experience
- Experience with PI/OSIsoft, GIS platforms, land systems, FlowCal, EMK3, MyQuorum, or similar industry applications
- API and enterprise integration experience
- Cloud/SaaS migration support experience
- Experience supporting server performance and environment optimization initiatives
- Exposure to application rationalization or managed-services transition projects
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
