Senior, Knowledge Management - Tax Transformation

Position Summary

The Deloitte Tax LLP's (Deloitte Tax) Tax Transformation Office (TTO) enables Deloitte Tax client service delivery through end-to-end business process improvement enabled by technology across the full range of Deloitte Tax market offerings, improving delivery efficiency and driving growth. The Senior Consultant- Knowledge Management (KM), PMO role is responsible for overseeing project management operations that support TTO's Intela knowledge management platform and related content initiatives. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

At Deloitte, we are leading clients through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services and add greater impact to clients by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.

Recruiting for this role ends on May 31, 2027

Work you'll do

As Tax Transformation Office- Knowledge Management PMO Senior Consultant, you will work across multiple tax market offerings collaborating with Business Leaders and professionals across our Service Lines and the team within TTO. Specifically, in this role, you will work closely with the TTO team to track and report project progress and related activities to include:

• Manage end-to-end execution of complex, multi-stakeholder content projects across tax service offerings, aligning priorities, dependencies, and timelines with US and India (USI) teams.
• Drive stakeholder communication across the Intela platform, translating content and platform needs into actionable requirements, priorities, and deployment plans.
• Develop and maintain executive-level presentations, dashboards, and status reports that communicate project health, risks, progress, and outcomes to senior leadership.
• Coordinate with US and USI team leaders to manage project intake, work management, issue escalation, and capacity planning while keeping stakeholders informed of status and timelines.
• Build and sustain cross-functional relationships to keep project documentation, policies, and deliverables current, accurate, and consistently applied.
• Proactively identify issues, remove blockers, and support content operations, including posting and updating HTML pages on the Intela platform as needed.

A successful candidate would possess these skills:

• Strong communicator who tailors messages for technical and non-technical audiences and keeps stakeholders informed, aligned, and engaged.
• Collaborative relationship builder who works effectively across functions, levels, and geographies to drive consensus and shared ownership.
• Adaptable, self-directed problem solver who can manage shifting priorities, multiple workstreams, and competing deadlines with sound judgment.
• Highly organized team player with the ability to prioritize effectively, raise critical issues early, and keep work moving forward in fast-paced environments.

The Team

Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design, development, and deployment of innovative, enterprise technology, tools, and standard processes to support the delivery of tax services. The TTO team focuses on enhancing Deloitte Tax LLP's ability to deliver comprehensive, value-added, and efficient tax services to our clients. The TTO Strategic Technology Services team is responsible for the enablement of standard technology to support Tax service delivery and developing technology to facilitate these services. TTO is focused on expanding Deloitte Tax capacity to deliver efficient, value-added Tax services to clients.

Qualifications

Required:

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
• Bachelor's degree in Business Administration, Information Systems, Computer Science or other relevant discipline
• 3+ years of experience in project management, knowledge management, content operations, or a related professional services environment.
• Proven experience managing project work through the full lifecycle while balancing multiple priorities and deadlines.
• Strong proficiency in PowerPoint and Excel, with the ability to develop polished presentations and track project data accurately.
• Demonstrated ability to organize multiple priorities, manage competing deadlines, and support timely completion of milestones.
• Limited immigration sponsorship may be available.
• Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
• One of the following active accreditations obtained:
• Licensed CPA in state of practice/primary office if eligible to sit for the CPA
• If not CPA eligible:
• Licensed Attorney
• Enrolled Agent
• CBAP - Certified Business Analysis Professional
• Project Management Professional (PMP)
• ITIL Certification
• Six Sigma (Green or Black Belt)

Preferred:

• Experience working in a professional services environment
• Familiarity with Gen AI and technology collaboration tools
• Advanced written, verbal, analytical, and communications skills
• Experience supporting knowledge management, content operations, or project coordination initiatives.
• Project Management Professional (PMP) or other applicable certification

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76,600 to $157,200.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 360426

Job ID 360426