Senior Back Office Supervisor

Datamark, Inc.San Antonio, TX

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Overview

Schedule

Full-time

Education

Bachelor's/Undergraduate Degree

Career level

Senior-level

Benefits

Career Development

Retirement Savings

Dental Insurance

Job Description

Join DATAMARK, Inc. as a Back Office Supervisor in San Antonio, TX!

Take charge of our mailroom and data entry operations and lead a dedicated team to ensure our processes run smoothly and efficiently. As a Back Office Supervisor, you will be responsible for guiding the team through day-to-day operations, enhancing productivity, and maintaining the highest quality standards. Your insights and leadership will help drive improvements that support our mission of delivering outstanding service to our clients.

Key Responsibilities:

Team Leadership: The Back Office Supervisor leads a team of mailroom and data entry associates, overseeing daily operations and ensuring adherence to company policies.
Performance Monitoring: Monitor performance metrics and provide regular feedback to team members.
Process Improvement: Identify areas for process improvements and implement effective solutions.
Issue Resolution: Handle escalated issues, ensuring they are resolved in a timely manner.
Training and Development: The Back Office Supervisor will also conduct training sessions and develop associates' skills to enhance team performance.

Be part of an innovative company that values teamwork and excellence! As a Back Office Supervisor, your blend of supervisory experience, strong communication skills, and keen eye for detail will be crucial in driving our success.

Requirements

Qualifications for the Back Office Supervisor:

Educational Background: High School Diploma or equivalent; Bachelor’s degree a plus.
Experience: 3+ years of experience in back office (mailroom and/or data entry) operations.
Supervisory Experience: At least 1 year of supervisory experience.
Leadership Skills: Strong leadership and team management skills.
Communication Skills: Excellent verbal and written communication skills.
Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Attention to Detail: Keen attention to detail and ability to manage multiple tasks simultaneously.
Problem-Solving Abilities: Proven problem-solving skills and the ability to analyze operational processes.

Benefits

What We Offer:

Comprehensive Health Care: Medical, dental, and vision plans to keep you and your family healthy.
Retirement Savings: Secure your future with our 401k and IRA retirement plans
Life Insurance: Basic, voluntary, and AD&D coverage for peace of mind.
Time Off: Paid time off and public holidays to recharge and enjoy life.
Disability Coverage: Short-term and long-term disability plans for added security.
Professional Growth: Access to training and development to advance your career.
Wellness Resources: Support for your overall well-being.
Starting Salary: $60,000.00/annually

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FAQs About Senior Back Office Supervisor Jobs at Datamark, Inc.

What is the work location for this position at Datamark, Inc.?

This job at Datamark, Inc. is located in San Antonio, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Datamark, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Datamark, Inc.?

Datamark, Inc. lists this role as a Full-time position.

What experience level is required for this role at Datamark, Inc.?

Datamark, Inc. is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position is Bachelor's/Undergraduate Degree. Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Datamark, Inc. for this role?

Datamark, Inc. offers following benefits: Career Development, Retirement Savings, Dental Insurance, Disability, Health Insurance, Life Insurance, Vision Insurance, Paid Holidays, and Paid Time Off for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Datamark, Inc.?

You can apply for this role at Datamark, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.