Senior Billing Analyst
Capstone Search PartnersRaleigh, North Carolina
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
The Opportunity: Senior Billing Analyst
Email resumes to: Hayley.christina@capstonesp.com
Position Summary
We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You’ll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes.
Job Responsibilities
- Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
- Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
- Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
- Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
- Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
- Reconcile account discrepancies, investigate client disputes, and support collections as needed.
- Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
- Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
- Train and support new team members as required.
Required Qualifications
- Strong numeracy and reconciliation skills; confident working with financial data.
- Proficiency in Microsoft Excel and Word.
- Comfortable working flexible hours, including occasional off-hours support.
- Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions.
- Strong organizational and time management abilities with a focus on results and meeting deadlines.
- A proactive approach to identifying inefficiencies and suggesting process improvements.
- Previous experience in a shared services or global operations environment.
- Familiarity with billing systems and procedures.
- Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
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FAQs About Senior Billing Analyst Jobs at Capstone Search Partners
What is the work location for this position at Capstone Search Partners?
This job at Capstone Search Partners is located in Raleigh, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Capstone Search Partners?
Employer has not shared pay details for this role.
What employment applies to this position at Capstone Search Partners?
Capstone Search Partners lists this role as a Full-time position.
What experience level is required for this role at Capstone Search Partners?
Capstone Search Partners is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Capstone Search Partners for this role?
Capstone Search Partners offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Capstone Search Partners?
You can apply for this role at Capstone Search Partners either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.