Senior Brokerage Operations Specialist - Richmond, VA

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This is an in-office position located in Richmond, VA.

Assist the department Manager or Supervisor with day-to-day operations for the department by having a clear understanding of the tasks and workflow, while ensuring appropriate internal procedures are followed for regulatory guidelines. Assist with working more complex tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Assist with day-to-day operations by processing transactions, performing critical functions, aiding with audit and compliance requests, and maintaining excellent service levels.

2. Resolve issues and apply critical thinking and problem-solving skills to meet the demands of the business.

3. Responsible for complex tasks in the department(s).

4. Assist the team with policy and procedural questions and provide guidance when necessary to help with the completion of various tasks.

5. Perform supervisory reviews of certain critical functions and retrieve and monitor exception reports.

6. Responsible for creating and maintaining department procedures.

7. Responsible for having an overall knowledge of all department processes and training new teammates.

8. Demonstrate initiative and commitment to continuous learning, and the ability to adapt to the changing demands of the business.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree or equivalent education, training and work-related experience

2. Minimum of two (2) years experience in brokerage operations

3. Knowledge of advanced concepts, principles and practices of assigned functional area(s)

4. Ability to work in a fast paced environment

5. Attention to detail with emphasis on accuracy and quality

6. Organizational, verbal and written communication skills

7. Driven to achieve results, thrive in a fast paced environment and required to solve problems and make decisions based on sound judgement

Preferred Qualifications:

1. Financial Industry Regulatory Authority (FINRA) Series 99

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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