Senior Business Analyst - Identity & Access Management

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the Role

The Identity & Access Management (IAM) is the critical and technical backbone of access management at Adyen. You will take on ownership of organizing and automating access for our internal back office systems with our customer data. We are looking for a Senior Business Analyst to serve as the critical bridge between our product (IAM Product) and technical execution (Enterprise Access Management), in close collaboration with domain owners across the organization.

In this role, you will help transition our current setup to a structured, future-proof "Run" state. You will be responsible for ensuring that our access controls are not only designed correctly, but are effectively enforced and audited to satisfy key regulatory requirements.

Key Responsibilities

• Access Lifecycle & Automation: Facilitate the implementation of automated "Joiner, Mover, Leaver" (JML) workflows and enforce a least-privilege model to ensure both security and operational efficiency.
• Role & Exception Management: Serve as a key authority for approved roles, mapping with domain teams, review access exceptions and role modifications, ensuring all changes adhere to Separation of Duties (SoD) frameworks and global Identity & Access Management (IAM) policies.
• Audit & Compliance Coordination: Coordinate responses to periodic regulatory and audit requests while operationalizing access reviews to ensure business owners regularly re-certify their teams' permissions.
• Reporting & Improvement: Co-create management dashboards to monitor control effectiveness and policy adherence, while collaborating with the internal teams to migrate manual tasks to the automation roadmap.

What we look for

• Experience: Proven background in Identity & Access Management (IAM) or IT Governance, ideally within a highly regulated environment such as fintech.
• Technical Knowledge: A strong understanding of Role-Based Access Control (RBAC) and Separation of Duties (SoD) concepts.
• Data Proficiency: Ability to manage and translate complex data mappings (using Excel, SQL, or similar tools) into clear technical requirements.
• Stakeholder Management: Exceptional communication skills with the ability to maintain productive relationships while enforcing strict governance policies (knowing when to say "no").
• Builder Mindset: A "strategic builder" mentality - someone who can handle daily tasks today while constantly looking for ways to automate and future-proof the process.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

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