Senior Business Analyst

Description

• Performance Reporting Leadership: Design, develop, and deliver reporting on key performance indicators (KPIs) and metrics for the Carfax Technology organization leveraging Atlassian, AI, and other project delivery tools in Carfax’s delivery tool suite.
• Stakeholder Partnership: Collaborate with Carfax Technology leadership and other stakeholders to understand reporting needs and deliver clear, actionable insights.
• Dashboard & Report Management: Create and maintain dashboards, reports, and other visuals that accurately reflect the efficiency and capacity allocations of the Carfax Technology organization.
• Data Integrity & Compliance: Ensure the accuracy, quality, and compliance of the data in project delivery toolset.
• Enterprise Process Support: Provide analytics expertise and support for technology delivery and agile processes.
• Process Optimization: Use analytics to identify opportunities for delivery process improvements within Carfax Technology as it relates to project delivery.
• Requirements Gathering: Partner with cross-functional teams to define requirements for new project delivery and portfolio management tools.
• Best Practices & Standards: Develop and maintain reporting best practices, templates, and documentation standards for delivery analytics.
• Continuous Improvement and Automation: Promote a culture of continuous learning and improvement in reporting and analytics practices, and seek ways to automate reporting for faster, more efficient, and more accurate access to the data.
• Training & Enablement: Support the Carfax Technology leadership teams in understanding and utilizing performance reports and analytics tools.
• Industry Awareness: Stay up to date on industry best practices and incorporate learnings into how we measure and improve productivity.

• Professional Experience: 8+ years of experience in business analytics, reporting, or operations, ideally within a technology environment.
• Performance Reporting Expertise: Strong background in designing and managing performance reporting for technology delivery.  Experience working in a Project Management Office (PMO) preferred.
• Enterprise Process Analytics: Proven ability to support process definition, improvement, and requirements gathering at the enterprise level.
• Data & Analytics Tools: Proficiency in analytics and reporting tools (e.g., Power BI, Tableau, SQL, Excel), with a focus on data integrity and visualization.  Experience as a user in the Atlassian Suite, and corporate productivity AI tools.
• Stakeholder Management: Experience working with senior leaders and cross-functional teams to deliver reporting solutions that drive business value.
• Process Improvement: Demonstrated success in using data and analytics to identify and implement process improvements.
• Compliance & Data Governance: Understanding of data governance, privacy, and compliance requirements for reporting functions.
• Education & Certifications: Bachelor’s or master’s degree in business Analytics, Information Systems, or a related field; relevant analytics certifications preferred.
• Entrepreneurial Mindset: Ability to drive innovation, embrace change, and proactively identify opportunities for reporting and process improvement.
• Communication Skills: Excellent written, verbal, and presentation skills, with the ability to translate performance data into clear, actionable insights.

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces.

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work

About CARFAX and S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement:CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement:CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].