Senior Business Analyst

Join Komatsu and Be Part of Something Big!

Job Overview

As a Senior Business Analyst specializing in Parts Distribution Platforms, you will help Komatsu to continue to enhance and evolve its Parts Distribution business. As such, you will use your industry insights and experience to understand and enrich our product vision. Main tasks will include performing detailed requirements analysis, documenting processes and process changes, relaying requirements to downstream technical teams for build and deploy functions, and coordinating user acceptance testing. To succeed in this role you should have strong communications skills, an analytical way of thinking and be able to quickly learn, absorb, and explain complex business concepts as well as IT enablement concepts.

This role will be expected be conversant in the following areas:

• eCommerce
• Parts ERP
• Warehouse Management
• Retail Inventory Management, especially using Syncron solutions
• Parts Pricing Management, especially using PTC Servigistics
• Parts Management, especially using PTC Servigistics
• Transportation Performance Management (TPM), especially using e2Open solutions
• Supply Chain Management, especially using INFOR Nexus solutions

Key Job Responsibilities

• Partner with business stakeholders to identify and capture business requirements, including related test cases, and documenting those in Azure DevOps (ADO).
• Analyze and document current processes, changes to processes, and/or new processes to be defined, including cross-functional impacts across business functions.
• Cascade requirements to downstream technical teams, including providing explanations as needed to build teams.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Lead meetings, e.g., business requirements review, testing engagement, etc.
• Actively participate in formal presentations to a variety of management levels.
• Coordinate system/user testing as required; analyze and validate testing results.
• Act as a reference and provide support to application users with respect to questions arising from application/functionality adoption and use.
• Perform rules authoring as required to support business requirements
• Stay current with industry trends and best practices in parts distribution platforms, application logging, monitoring, and observability.

Qualifications/Requirements

• Bachelor's degree in information technology or a related field
• Minimum of five years of prior Business Analyst experience
• Strong understanding of process engineering and re-engineering, as well as process optimization.
• Experience with industry parts distribution, ecommerce, and warehouse management platforms.
• Familiarity with DevOps platforms, including documentation of epics/user stories/features/test cases, as well as requirements traceability (RTM).
• Proven track record of successfully capturing, documenting, and communicating requirements for parts distribution platforms, including experience with the following domains and concepts:
• eCommerce
• Parts ERP
• Warehouse Management
• Retail Inventory Management, especially using Synchron solutions
• Parts Pricing Management, especially using PTC Servigistics
• Parts Management, especially using PTC Servigistics
• Transportation Performance Management (TPM), especially using e2Open solutions
• Supply Chain Management, especially using INFOR Nexus solutions

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $120,000-130,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.