Senior Business Analyst – Provider Management

Senior Business Analyst – Provider Management

Location: Harrisburg, PA (preferred – not mandatory) / Remote – U.S.

About Us:

Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com.

Why S2Tech?:

• Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
• 25+ years providing IT and Business services to private customers and government programs throughout the United States
• Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses  
• Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance
• Offer competitive pay and a range of benefits, including:
• Medical / Dental / Vision Insurance – insurance premium assistance provided
• Additional Insurance (Life, Disability, etc.)
• Paid Time Off
• 401(k) Retirement Savings Plan & Health Savings Account
• Various training courses to promote continuous learning
• Corporate Wellness Program
• Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals

Job Overview:

We are seeking experienced Senior Business Analysts to support the Pennsylvania Medicaid Management Information System (PA MMIS) Modernization program, with an initial focus on the Provider Management Module (PMM). This is a high-visibility modernization initiative focused on transitioning the Commonwealth’s legacy MMIS environment into a modular, enterprise-based architecture supporting improved healthcare delivery, vendor integration, and operational efficiency. This role is heavily focused on business analysis, stakeholder facilitation, and requirements leadership within a complex Medicaid modernization environment. Candidates must possess strong MMIS domain expertise, executive presence, and the ability to independently lead business discussions with state stakeholders, business teams, and technical teams. The ideal candidate will demonstrate a forward-thinking mindset and the ability to leverage AI-assisted analysis techniques to improve the quality, consistency, and efficiency of business analysis deliverables.

Responsibilities:

Business Analysis & Requirements Leadership

• Lead requirements gathering, analysis, documentation, and validation activities for MMIS modernization initiatives with a primary focus on Provider Management
• Facilitate Joint Application Design (JAD) sessions and working sessions with state stakeholders, business teams, technical teams, and vendors
• Translate complex business needs into clear, structured, and testable business requirements using established business analysis methodologies
• Track requirements from initial scope definition through refinement, validation, implementation, and testing support
• Conduct current-state vs. future-state gap analysis and recommend solution approaches aligned with modernization objectives
• Ensure requirements traceability and alignment throughout the Software Development Life Cycle (SDLC)
• Support defect triage, issue resolution, operational impact analysis, and change management activities as needed
• Partner closely with development and QA teams to ensure business intent is accurately implemented

Documentation & Deliverables

• Produce comprehensive Business Requirements Documents (BRDs) including:
• Business background and objectives
• Process flows and workflow analysis
• Detailed business requirements
• Operational impacts and dependencies
• Assumptions, key decisions, and open issues
• Testing considerations and validation scenarios
• Develop process flows, use cases, decision matrices, and supporting business analysis artifacts
• Maintain high-quality documentation standards across all deliverables

AI Integration & Innovation

• Leverage AI tools and prompt engineering techniques to support requirements generation, business analysis activities, and documentation development
• Create and refine AI prompts to improve the quality and efficiency of requirements-related deliverables
• Evaluate AI-generated output for accuracy, completeness, consistency, and business relevance
• Apply critical thinking and business judgment when utilizing AI-assisted analysis techniques

Stakeholder Engagement & Strategic Contribution

• Build strong working relationships with client stakeholders, project leadership, and cross-functional teams
• Facilitate productive discussions and diplomatically challenge unclear or incomplete requirements when necessary
• Communicate complex business and technical concepts effectively to both technical and non-technical audiences
• Anticipate downstream impacts, risks, dependencies, and operational considerations associated with requirements decisions
• Operate independently as a self-starter while contributing to broader program objectives

Required Qualifications:

• Strong experience as a Business Analyst supporting MMIS/MES or Medicaid modernization initiatives
• Direct experience with Provider Management Modules (PMM)
• Strong preference for candidates with CLIENT-SIDE MMIS experience (state agency/business operations perspective) versus solely vendor-module implementation experience
• Demonstrated experience facilitating stakeholder sessions, JAD workshops, and executive-level business discussions
• Proven experience producing high-quality BUSINESS requirements (not solely functional or technical requirements)
• Deep understanding of:
  • Requirements gathering and validation
  • Business process analysis
  • SDLC methodologies
  • Gap analysis and solution validation
  • Medicaid business operations and policy-driven systems
• Strong verbal and written communication skills with close attention to detail
• Ability to manage ambiguity and operate effectively within large-scale enterprise modernization efforts

Preferred Qualifications:

• CBAP certification or strong BABOK familiarity preferred
• Experience supporting large-scale state Medicaid modernization initiatives
• Experience with AI-assisted business analysis or prompt engineering concepts
• Prior experience supporting Claims, Eligibility, or related MMIS modules

Technical & Tool Proficiency:

• Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Azure DevOps (ADO), TFS, JIRA, or similar SDLC/project tracking tools
• Process modeling and workflow documentation tools
• Familiarity with AI-enabled productivity and analysis tools

S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.