Senior Business Systems Analyst - HR PMO

About Our Company

We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

If you are looking to contribute your strong technical skills on a world-class, global HR team, Ameriprise Financial has a great opportunity for a Senior Business Systems Analyst!

This role will be part of a larger HR project team capturing and performing technical analysis of business requirements and providing solutions that meet user needs to enhance business performance. This includes participating in testing, driving issue resolution, and supporting implementation check-out processes. You will also develop procedural documentation and manuals, ensuring clear, concise requirements have been captured.

Responsibilities:

• Gather, analyze, document and manage business and user requirements (both functional and non-functional) to effectively recommend technology solutions and provide input to issues or risks. Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in the functional specifications.

• Translate business and user requirements into system requirements for the IT organization and manage all changes to the source documents. Ensure appropriate bi-directional tracing of project modifications. Complete project work objects and deliverables using Ameriprise Quality Measurement Systems (AQMS) standards. Facilitate walk-through of project deliverables. Plan and assist with the development of a thorough requirement testing strategy.

• Demonstrate expert level knowledge in all systems, processes and data relating to the assigned business or project, providing the most effective solutions to the business partners in the most efficient means possible. Select appropriate analysis techniques and tools while educating business partners on systems capabilities and the feasibility of developing specific solutions.

• Leverage technical knowledge and business insight to manage effective working relationships with technology teams and business partners at management and end user levels.

• Work effectively in a team environment to ensure that solution delivery is timely, within cost estimates and meets business needs. Negotiate technical and non-technical solutions that both satisfy the business users and conform to the technical architecture.

• Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation. Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and Online screens to ensure technical solutions perform according to the specifications and meet defined business requirements.

• Actively champion and contribute to the continuous improvement of business systems analysis best practices, using innovative ideas to increase effectiveness of the overall analyst organization. Provide subject matter expertise in areas including strategy/approach, requirements gathering, process modeling, use cases and other areas of expertise based on established business analysis tools and techniques. Proactively mentor others in the business analyst practitioner community.

Required Qualifications:

• Bachelors degree or equivalent

• 5+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation.

• Strong analytical skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.

• Understanding of business functional areas and management issues as well as the IT organizations systems and capabilities.

• Knowledge of and ability to effectively use the appropriate modeling, visualization, and requirements management methodologies and tool-sets.

• Experience working with the following tools: MS Office, MS Visio, and JIRA.

• Exceptional written and verbal communication skills.

Preferred Qualifications:

• Degree in Computer Science or related field

• CBAP certification

• Experience working within a defined development life cycle methodology (e.g. CMMI, Ameriprise Quality Management System (AQMS)) environment.

• Experience in Financial Services

• Experience working with Human Resources technology including Workday.

• Experience with business process modeling, writing use cases and test cases.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Base Pay Salary

The estimated base salary for this role is $93,400 - $128,400 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Technology

Line of Business

HR Human Resources

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.