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Senior C++ Software Engineer - Global Voice | India

Five9India, TN
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Our global voice team is looking for a committed, experienced Senior Software Engineer who is passionate about creating high-performing, scalable, and resilient mission-critical services that are the foundation of Five9's next-generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.

Key Responsibilities

  • Participate in an Agile scrum team which practices DevOps.
  • Write clean and well-documented code and tests.
  • Deliver your code as part of an overall solution running in the public cloud.
  • Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services.

Required Skills

  • 5+ years of professional experience in software development, with some being written in C and/or C++.
  • Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.).
  • Ability to methodically troubleshoot complex systems.
  • Excellent communication and organizational skills, along with a strong sense of ownership.

Technical Skills

  • Modern C++ (C++17+)
  • RTP/SIP, audio codecs, SIP/SDP
  • ASR/TTS integration
  • AI APIs
  • Cloud platforms (AWS/Azure/GCP)
  • CI/CD
  • Containers
  • SRE principles
  • AI/ML, LLMs

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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FAQs About Senior C++ Software Engineer - Global Voice | India Jobs at Five9

What is the work location for this position at Five9?
This job at Five9 is located in India, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Five9?
Employer has not shared pay details for this role.
What employment applies to this position at Five9?
Five9 lists this role as a Full-time position.
What experience level is required for this role at Five9?
Five9 is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Five9 for this role?
Five9 offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Five9?
You can apply for this role at Five9 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.