Senior Careadvance Configuration Analyst

OverviewOur client will be hiring a Senior Care Advance Configuration Analyst. This role is responsible for the analysis, design, and maintenance of the Clinical Care Advance system and other assigned systems, serving as a subject matter expert who identifies and resolves configuration issues, recommends improvements, and ensures high quality work. The role works closely with peers and management to troubleshoot system issues, support requirements and updates, and ensure interdepartmental needs are met, while also maintaining working knowledge of related enterprise systems such as Facets. The position provides recommendations for vendor system enhancements, tests delivered enhancements, and integrates them into ongoing configuration strategies.

100% remote expectation, must live in: AK, AZ, ID, OR, TX, WA, or FL.

Qualifications:

• 5 years of experience with Systems Configuration within a healthcare organization.
• 2 years of experience working with TriZetto CareAdvance Enterprise Application (clinical and care management system).
• Working knowledge of enterprise systems such as Facets.
• Advanced knowledge of health plan configuration, including healthcare services, medical management, population health management, and industry care guidelines such as Milliman Care Guidelines.
• Need to be independent with strong initiative.
• Ability to understand business needs at both clinical and technical levels and translate them into configuration requirements.
• Ability to analyze processes, document workflows, perform gap analysis, and develop future state standardized workflows.

Responsibilities :

• Gather and document requirements, perform analysis, and develop configuration design to meet business needs.
• Manage complex system configuration and related documentation. Serve as a subject matter expert for configuration change management testing and best practices. Facilitate production controls and system configuration data codification.
• Monitor and review system edits and conduct advanced root cause analysis to identify issues and provide clear recommendations for resolution, including issues requiring multi-disciplinary technical skills.
• Identify and facilitate the implementation of process improvements and best practices.
• Interface and collaborate with peers and management throughout Healthcare Services and the organization to support configuration management best practices and system configuration life cycle management. Support project and program plans and tracking of configuration changes, operational issues, and resolutions.
• Represent the team on internal and external committees related to the system solution.
• Provide system-based recommendations regarding enhancement requests and the implementation of enhancement features.
• Lead and manage configuration project timelines to meet agreed upon deliverables.
• Coordinate the preparation and execution of test plans to validate that configuration updates and system fixes are complete and accurate and that enhancements function as designed.