Senior Change Management Consultant - Business Transformation

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Business Transformation team provides resources for several technology focused practices, including fully dedicated business sponsorship and ownership of strategic enterprise programs and projects, product management resources focused on delivering scalable, enterprise solutions, a Lean practice, and an Organizational Change Management practice dedicated to empowering our business partners to manage, facilitate, and positively experience change through engagement, training & coaching.

Great American Insurance Group is seeking an experienced Change Management Consultant to join our Business Transformation team. This is an exciting opportunity to build out the structure and function of a Change Management practice with the resources of a large enterprise, and entrepreneurial spirit of a small team. In this role, you will lead change initiatives to meet business objectives with human‑centric outcomes. A significant portion of this work will support technology‑driven transformations, including digital platforms, automation, and emerging AI‑enabled capabilities, within a complex, large‑scale enterprise environment.

Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on‑site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions & Responsibilities

• Lead change management activities for large‑scale, cross‑functional technology initiatives, projects, programs, or initiatives using Prosci methodology.

• Develop and implement tailored change strategies aligned with business goals and project objectives.

• Conduct impact analyses, assess change readiness and identify key stakeholders.

• Create change management strategies and risk mitigation tactics.

• Develop deliverables for communication, training, sponsorship and resistance mitigation plans.

• Support communication efforts with design, development, and delivery.

• Support the customization, facilitation and delivery of training programs and workshops.

• Consult and coach individuals and project teams.

• Engage senior leaders and support managers through transitions.

• Coordinate with specialists in communications, marketing, project management, and legal.

• Integrate change management activities into technology delivery, transformation, and project plans.

• Champion change management at the organizational level.

• Perform additional change management and process improvement activities as required.

Job Qualifications

• Bachelor's Degree or equivalent business experience is required.

• Change Practitioner Certification required. Prosci Certification is strongly preferred.

• Minimum 8 years of Organizational Change Management experience required. 10+years preferred.

• Experience with large-scale organizational change within complex, matrixed organizations is a plus.

• Prior Property and Casualty Insurance experience is beneficial.

• Proven experience in change management principles, methodologies, and application.

• Exceptional communication, interpersonal and presentation skills.

• Ability to work independently and collaboratively with and through others.

• Strong relationship-building and influencing skills.

• Organized problem solving and strategic planning abilities.

• Familiarity with project management approaches and lifecycle.

• Willingness to travel 10% of the time.

Business Unit:

Business Transformation

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.