Senior Consultant | Devops | Continuous Delivery - Environment Management And Provisioning

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Do you have a pre-identified candidate? New sourcing? Existing Subcon? - New sourcing

Max Hourly Pay Rate to the candidate?: /hr

Do you have a preferred interview schedule?: as per panelist availability.

Would you require the candidates to meet you for an in-person interview?: No for internal interview, yes for final client interview

Is Skype/WebEx interview OK?: yes for internal interview

Work Location with ZIP: Charlotte, NC 28273

Is remote work an option?: No

If remote work, please indicate how many days are required to be in the office and remote: NA

Chance to be perm?: Yes, for VI candidate

Performance Expectations: ?

Technical Hiring Criteria (Must Haves)

Required Qualifications

Experience:

2-5 years of experience in DevOps, Site Reliability Engineering, or Cloud Engineering roles, or an equivalent combination of education and experience2+ years of hands-on experience building and maintaining CI/CD pipelines (e.g., Cloud Build, Jenkins, GitLab CI/CD, GitHub Actions, or ArgoCD)2+ years of experience with Google Cloud Platform (GCP) services such as GKE, Cloud Run, Cloud Functions, Cloud Build, Pub/Sub, and IAMExperience with Infrastructure as Code tools such as Terraform or Google Cloud Deployment ManagerExperience with scripting languages such as Python, Bash, or GroovyEducation:

BA/BS in Computer Science, Information Technology, or a related field, or equivalent work experienceTechnical Skills:

Working knowledge of containerization and orchestration technologies (Docker, Kubernetes/GKE)Working knowledge of source control systems (Git, GitHub, or GitLab)Foundational understanding of conversational AI/contact-center platforms (e.g., Google CCAI, Dialogflow CX/Conversational Agents, Kore.ai, or similar IVR/voice platforms)Skills:

Understanding of software design patterns, principles, and the software development life cycle (SDLC)Demonstrated verbal and written communication skillsAbility to collaborate effectively across cross-functional engineering, product, and conversational AI/NLU teamsAbilities:

Ability to read, write, speak, and understand EnglishAbility to deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendationsAbility to identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the systemAbility to work seamlessly within a team as well as manage individual tasksAbility to write clear technical documentation for use by developers, testers, and operationsTravel Ability:

Office EnvironmentSchedule:

Full timePreferred Qualifications

Google Cloud certification (e.g., Professional Cloud DevOps Engineer or Associate Cloud Engineer)Hands-on experience with Google Customer Engagement AI (CCAI) / Conversational Agents (Dialogflow CX/CXAS), including agent versioning, environments, and deploymentExperience integrating cloud CI/CD pipelines with third-party IVR/contact-center platforms (e.g., Kore.ai) via APIs or webhooksFamiliarity with monitoring/observability tools such as Cloud Monitoring, Datadog, or GrafanaExperience with blue/green or canary deployment strategies for customer-facing production systemsKnowledge of security and compliance practices for cloud-hosted customer support systems that process personally identifiable information (PII)

Custom Fields:Name: Intake Call CompletedValue: false

Name: Intake Call RequestedValue: false

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.