Senior Desktop Support
EsselMenlo Park, CA
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?
- Job description:
- Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
- Perform remote and on-site troubleshooting through efficient troubleshooting methodology
- Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
- Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions
Requirements
- Interpersonal and customer facing skills
- Proven experience as a Senior Desktop Support/ IT Technician
- Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
- Troubleshooting with all different types issues
- Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
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FAQs About Senior Desktop Support Jobs at Essel
What is the work location for this position at Essel?
This job at Essel is located in Menlo Park, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Essel?
Employer has not shared pay details for this role.
What employment applies to this position at Essel?
Essel lists this role as a Full-time position.
What experience level is required for this role at Essel?
Essel is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Essel?
You can apply for this role at Essel either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.