(1118384) Senior Digital Platforms Support Engineer

Diversified Services Network, Inc.Broomfield, CO

$145,000 - $150,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Compensation

$145,000-$150,000/year

Benefits

Dental Insurance

Vision Insurance

Disability Insurance

Job Description

Senior Digital Platform Support Engineer

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Platform Support Engineer to join our team in your choice of our Chicago, IL, Peoria, IL, Dallas, TX, Broomfield, CO or Cary, NC office locations. We offer a remote/hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Senior Digital Platform Support Engineer will own the operational support, administration, reliability, and continuous improvement of a newly adopted Vercel hosting platform for enterprise web applications. As the platform’s first dedicated service owner, you will build its support model from the ground up — establishing processes, controls, and documentation — while partnering with development teams, product owners, architects, security teams, and external vendors to deliver high availability, performance, security, and scalability.

Key Responsibilities

Stand up the Vercel platform as a secure, compliant, and repeatable service offering, bringing it to Level 3 (Defined) maturity under the organization’s Service Maturity Model
Complete all 21 required service-offering artifacts and document alignment with IT General Controls (ITGC) and Security Directives
Define service ownership, the support model, and operational processes before the platform carries production, customer-facing traffic
Provide platform governance, deployment support, user access administration, and technical consultation for teams building with Next.js, React, APIs, and cloud-native architectures
Lead incident management, root cause analysis, and service restoration for critical business applications
Apply monitoring, observability, and automation to proactively improve platform reliability
Train and enable existing team members to support the platform
Support the team’s broader digital experience portfolio, including Adobe Experience Manager (AEM) Sites and Assets, Adobe Target, Workfront, and Akamai

Requirements

Required Qualifications

Bachelor’s degree with 5–7+ years of relevant experience
5+ years of hands-on AWS experience
Demonstrated expertise supporting AEM as a Cloud Service environment and associated digital experience platforms
Strong knowledge of AEM architecture, Dispatcher/CDN configurations, cloud deployments, and enterprise integrations

Benefits

401(k)

Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: 145,000-150,000 per annual

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FAQs About (1118384) Senior Digital Platforms Support Engineer Jobs at Diversified Services Network, Inc.

What is the work location for this position at Diversified Services Network, Inc.?

This job at Diversified Services Network, Inc. is located in Broomfield, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Diversified Services Network, Inc.?

Candidates can expect a pay range of $145,000 and $150,000 per year.

What employment applies to this position at Diversified Services Network, Inc.?

Diversified Services Network, Inc. lists this role as a Full-time position.

What experience level is required for this role at Diversified Services Network, Inc.?

Diversified Services Network, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Diversified Services Network, Inc. for this role?

Diversified Services Network, Inc. offers following benefits: Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Diversified Services Network, Inc.?

You can apply for this role at Diversified Services Network, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.