Senior Director, Asset Management Technology Operations

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Based in the US, this role is responsible for ensuring the end-to-end technology service for Columbia Threadneedle Investments is delivered to the expected standards and quality. With a primary focus on the portfolio management and trading operations, you will need an understanding and experience of this business area and the technologies that support it, especially the Aladdin platform. This role is one of three leadership roles reporting into the Global Head of IT Production Operations.

Primary Duties of Role:

Own technology aspects of delivering portfolio management and trading by:

• Owning delivery of agreed service levels with the business
• Vendor relationship management, primarily BlackRock for the Aladdin platform Ensure supply of internal infrastructure platforms
• Deliver against technology controls and risks
• Deliver targets for automation and continuous improvements
• Build strong relationship with business leaders in region
• Meet operational budget forecast for area of responsibility

Further Responsibilities:

• Leading a team of employees, consultants and vendors based in our IT center in US and India. Additionally, matrix manages staff in the UK to deliver the overall service globally
• Collaborate with leaders in technology and the business to maintain SLAs and improve the services.
• Understand and promote risk awareness and controls for the production environment ensuring we are compliant with both internal and external audit requirements.
• Use strong oral and written communication skills to develop effective working relationships with a diverse group of stakeholders.

Key Capabilities:

• Understanding of portfolio management using BlackRock's Aladdin platform
• Understanding of core processes used in asset management
• Background in more than one area of the technology delivery (for example production operations, development, project management, business analysis or managing infrastructure)
• Managing multi-location teams
• Managing staff using ITIL V3/V4 processes in a large organization
• Strong problem-solving skills i.e. the ability to develop innovative solutions to technical problems
• Ability to communicate at technical and non-technical levels

Preferred:

• Minimum of five years experience of working in a senior leadership role in IT
• Experience establishing goals, metrics and creating a continuous improvement culture
• Proven track record in stakeholder management
• Excellent oral and written communication skills - ability to motivate, influence both the business and technical communities

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $148,000 - $190,000 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insuranceFull timeExemptTechnologyTECH Technology

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.