Senior Director, Global Risk and Claims Management

Driven to be the Best

People. Performance. Purpose.

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. 

The Senior Director, Global Risk & Claims Management is a strategic leadership role responsible for overseeing the company’s global risk management, insurance programs, and corporate auto liability claims function. Reporting to the SVP of Corporate Finance, this role will lead a comprehensive risk and claims organization, ensuring effective risk transfer, claims management, cost control, and regulatory compliance across the enterprise.

This leader will manage global insurance strategy, actuarial reserving, captive programs, and corporate claims operations, while driving data-driven insights, operational excellence, and cross-functional collaboration.

What You'll Do: 

Enterprise Risk & Insurance Strategy

• Lead the design and execution of the company’s global risk management strategy
• Oversee all global insurance placements, including property & casualty, cyber, environmental, and executive risk lines
• Manage relationships with brokers, insurers, and external partners
• Assess and quantify risk related to new business initiatives and strategic investments
• Review contracts to ensure alignment with company risk tolerance and exposure guidelines

Actuarial, Financial & Captive Oversight

• Oversee global actuarial reserving across auto liability, general liability, workers’ compensation, and related programs
• Manage budgeting, forecasting, and allocation of insurance costs
• Oversee the performance and profitability of offshore captive insurance entities
• Provide executive reporting and insights on risk exposure, claims trends, and cost drivers
• Work with Revenue Management Team to create, price, and monitor insurance and damage waiver products globally

Claims Leadership (Auto Liability & Workers’ Compensation)

• Oversee end-to-end corporate auto liability claims management, from incident reporting through resolution
• Ensure proper investigation, liability assessment, reserving, and settlement strategies for all claims
• Lead oversight of Third Party Administrators (TPAs), including reserve approvals and settlement authority
• Partner with legal counsel on litigated claims and defense strategies
• Oversee workers’ compensation claims in partnership with safety and operations teams
• Drive continuous improvement in claims handling, cost containment, and cycle times

Governance, Compliance & Operations

• Ensure compliance with all applicable global, federal, and state regulations related to insurance and claims
• Oversee ancillary insurance programs, licensing, and regulatory requirements
• Partner with internal and external auditors to support audit and SOX compliance
• Maintain strong internal controls and documentation standards across all programs

Data, Reporting & Leadership

• Develop and utilize AI tools to assist in the analytics of claims and risk trends to identify opportunities for cost reduction and risk mitigation
• Deliver regular executive reporting on claims performance, insurance costs, and risk exposure
• Build and lead a high-performing team across risk management and claims functions
• Establish best practices, KPIs, and performance metrics for both functions
• Provide guidance and training on claims reporting and risk awareness across the organization

Perks You’ll Get: 

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For: 

• Bachelor’s degree in Risk Management, Finance, Business Administration, or related field
• 10+ years of experience in corporate risk management, insurance, and/or claims leadership
• Deep expertise in insurance programs, auto liability claims, and regulatory environments
• Strong understanding of actuarial concepts, reserving, and captive insurance structures
• Proven leadership experience managing complex, global functions and teams
• Strong analytical, financial, and problem-solving skills
• Excellent negotiation, communication, and stakeholder management abilities
• Experience working with TPAs, brokers, insurers, and legal counsel
• ARM, CPCU, or similar professional designation preferred

The annual starting salary for this position is between $170,000 – $225,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. 

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. 

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. 

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.