Senior Director, Supply Chain & Procurement (Remote)

About Illumia

Illumia empowers education, healthcare, and corporate enterprises with secure, intelligent technology that streamlines operations and enriches experiences for everyone they serve. Formed by the merger of Transact and CBORD, Illumia is a portfolio company of Roper Technologies (NYSE: ROP) serving more than 1,750 client institutions across higher education, healthcare, corporate, and senior living markets.

Illumia serves over 12 million students, facilitates over $58 billion in transactions annually, and connects more than 1,100 colleges and universities through over 300 technology and integration partners. We operate across three business units — Campus ID and Commerce, Integrated Payments, and Healthcare — with a portfolio spanning campus identity and access, commerce and payments, food and nutrition management, and data analytics. Illumia operates at the intersection of institutional technology and regulated financial services.

Our values are Authenticity, Responsibility, Passion, and Excellence. At Illumia, we believe diverse perspectives make us stronger as a team and as a technology partner. We are committed to building an inclusive workplace where people of all backgrounds feel valued, respected, and empowered to do their best work.

Position Summary

The Senior Director of Supply Chain & Procurement is a member of Illumia's operational leadership team, reporting directly to the Chief Operating Officer. This role exists at a pivotal moment: Illumia is completing the operational unification of Transact and CBORD into a single, high-performing $600M software company — and the supply chain function is one of the most consequential levers in that transformation.

This is not a caretaker role. The operational drag created by fragmented legacy supply chain processes — inconsistent fulfillment workflows, manual procurement cycles, disconnected systems, and unclear ownership across the hardware lifecycle — is directly limiting revenue, frustrating clients, and slowing the organization. The Senior Director's mandate is to eliminate that drag and build the supply chain function Illumia needs to scale: reliable, cost-efficient, data-driven, and fully integrated into the company's operating model.

The COO's first-year priority is measurably improving quote-to-cash velocity. Supply chain is central to that commitment. Every hardware fulfillment delay, every manual approval, and every disconnected handoff between sales, procurement, and delivery is a failure point in that process. This leader owns fixing those failure points — structurally, not with workarounds.

Responsibilities

• End-to-End Supply Chain Operations: Ownership of Illumia's supply chain from demand planning through final delivery and reverse logistics
• Procurement & Supplier Management: Ownership of Illumia's direct and indirect procurement.
• Quote-to-Cash Integration: One of the COO's most urgent priorities is improving Illumia's quote-to-cash velocity. Supply chain is a critical link in that chain
• Systems, Data & Process Excellence: Illumia's supply chain currently operates across disconnected legacy systems, with critical data scattered across D365, FinOps, Jira, and manual spreadsheets
• Leadership & Team Development: Building and leading a high-performing, globally distributed supply chain team.

Key Areas of Focus

1. Fix the quote-to-cash handoff
2. Establish a single source of truth for Hardware status
3. Builder Supplier Accountability
4. Integrate AI into Supply Chain Operations
5. Complete post-merger consolidation

QUALIFICATIONS

• Bachelor's degree or equivalent years of experience
• MBA or equivalent advanced degree (preferred)
• Professional certifications: CPM, CPSM, CSCP, CPIM, CIPS, CSCMP, or SCOR
• 10+ years of progressive leadership in supply chain and/or procurement, with direct accountability for cross-functional operational outcomes
• Experience managing direct and indirect spend, hardware ecosystems, and OEM/vendor relationships
• Demonstrated success leading supply chain integration or transformation in a post-merger or high-growth environment
• ERP proficiency, specifically Microsoft Dynamics 365 (D365)
• Strong analytical skills — able to build and use data to diagnose problems, measure progress, and make decisions
• Proven ability to influence across functions and levels without direct authority
• Experience deploying AI or automation tools within supply chain operations
• Background in software or technology companies with both hardware and software product lines

LEADERSHIP QUALITIES

We hire and develop people who are humble, hungry, and smart — and we hold our leaders to the highest standard across all three.

• Humble: They lack excessive ego or concerns about status. The right leaders for Illumia don't need to own the spotlight — they share credit, define success collectively, and are quick to elevate the contributions of others. This is a company still writing its story. The leaders who thrive here find energy in building something together, not in being recognized as the smartest person in the room.
• Hungry: They are always looking for more — more things to do, more to learn, more responsibility to take on. We are not looking for caretakers. We are looking for leaders who are restless about what's possible, self-motivated to close the gap between where we are today and where we need to be, and who are already thinking about the next opportunity before anyone asks.
• Smart: They have common sense about people, dealing with others in the most effective way, and picking up on the needs and feelings of others. At Illumia, our leaders must operate across a complex, distributed organization spanning multiple product lines, two legacy cultures, and thousands of customers with competing priorities. Technical skills matter, but the ability to read a room, build trust across functions, and bring people along is what separates a great leader from one who burns the organization out.

WHAT YOU GET WHEN YOU JOIN

• Flexible time off including paid holidays and volunteer time
• Robust health, dental, and vision insurance plans on your first day of employment
• Comprehensive employee assistance program (EAP)
• Employer-paid life insurance, AD&D, short-term and long-term disability insurance
• Flexible spending account (FSA) or health savings account (HSA)
• Matched 401(k)
• Employee stock purchase plan

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.