Senior Director, Product Management

Overview:

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination-protecting cash flows, mitigating risk, and ensuring portfolio performance.

trivinna, a Trimont company, is redefining the future of commercial loan management through advanced technology and data-driven innovation. As the newest addition to the Trimont group, trivinna introduces a modern loan management software platform that streamlines operations, increases transparency, and provides clients and partners with actionable insights. Leveraging Trimont's access to approximately 11% of all U.S. commercial real estate lending data, trivinna integrates market-leading analytics, robust portfolio management tools, and a high-touch customer support model. This comprehensive approach enables clients to make informed decisions, manage risk effectively, and achieve greater efficiency and performance in commercial real estate loan management.

trivinna is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

Where people, purpose, and progress come together every day.

Job Summary:

trivinna is seeking an experienced Senior Director, Product Management to drive the development of our commercial real estate loan management SaaS platform. The Product Manager will define product strategy, prioritize features, and work closely with Engineering, Data Science, and Design teams to deliver value to loan servicers and investors. This role requires deep understanding of customer needs, strong technical acumen, and the ability to balance competing priorities in a fast-paced fintech environment.

Key Responsibilities

• Champion a user-centered approach by integrating user research, usability testing, and customer feedback into product decisions.
• Leverage analytics, market research, and customer insights to guide product strategy and continuous improvement.
• Define and communicate the product vision, roadmap, and feature prioritization for the loan management platform.
• Manage the product backlog, write detailed user stories, and ensure readiness for upcoming sprints.
• Lead cross-functional collaboration with engineering, design, data science, and scrum teams throughout the product lifecycle.
• Ensure compliance with relevant regulatory and industry standards.
• Collaborate with marketing and sales on go-to-market strategies and product launches.
• Present product updates to executive leadership and engage with support teams to address customer issues and feature gaps.
• Work with data science teams to define and deliver AI/ML-powered features.

Required Qualifications

• Bachelor's degree in Business, Computer Science, or related field (MBA preferred).
• 9+ years of product management or product owner experience with a proven track record delivering SaaS or B2B software products.
• Strong understanding of agile methodologies, including user story writing and backlog management.
• Experience working with UX/UI teams and integrating user research into product development.
• Familiarity with regulatory requirements in financial services or commercial real estate.
• Strong analytical mindset with demonstrated ability to use data and analytics for product decision-making.
• Experience supporting go-to-market strategies and product launches.
• Excellent communication skills with technical and business stakeholders.
• Understanding of software development processes and technical concepts.
• Experience working with cross-functional teams (Engineering, Design, Data Science).

Trimont and trivinna are equal opportunity employers, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.