Senior E-Commerce Manager
SilencerCoWest Valley City, UT
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Job Description
Position Title: Senior E-Commerce Manager
Located in West Valley City, UT (On Site)
Employment Type: Full-time
Department: IT
Working Hours: 8:00 AM - 6:00 PM (Monday - Thursday)
Position Overview:
We are seeking an experienced Senior E-commerce Manager to lead the ongoing
development, optimization, and technical management of our WooCommerce website,
with clear ownership of platform performance, execution feasibility, and customer-facing
accuracy. This role blends technical skill with strategic ownership, managing site
performance, feature development, and user experience from end to end.
The ideal candidate combines technical expertise with an analytical mindset. They
understand how to use data, testing, and user feedback to shape features that enhance
site performance, strengthen customer engagement, and improve conversion rates.
Key Responsibilities
Platform Ownership & Decision Authority
Own site-level execution decisions, including technical feasibility, release
sequencing, and platform risk management.
Serve as the accountable owner for customer-facing accuracy related to site
performance, checkout behavior, and inventory representation.
Site Performance & Technical Operations
Manage site performance across uptime, speed, security, and user experience.
Ensure updates, plugins, and integrations remain compatible and reliable.
Maintain accessibility standards (ADA/WCAG) and design consistency.
Perform initial technical troubleshooting, identify root causes, and coordinate
fixes with developers, escalating risks or required exceptions when issues impact
performance, stability, or business outcomes.
Feature Development & Site Operations
Plan and manage new web features from concept through launch.
Maintain products, order workflows, content updates, and promotions.
Optimization, Analytics & Experimentation
Run and evaluate A/B tests to improve conversion and checkout flow.
Own web performance reporting and dashboards, translating analytics, SEO, and
user behavior into actionable insights and optimization recommendations.
Inventory Representation & Risk Signaling
Ensure customer-facing inventory availability and messaging accurately reflect
system data, constraints, and approved promotional plans.
Proactively alert stakeholders when changing conditions materially impact site
availability or planned promotions.
Cross-Functional Collaboration
Collaborate with internal teams to inform prioritization and delivery planning.
Qualifications & Requirements
Creative Problem Solving
Strong problem-solving skills with the ability to navigate complex or ambiguous
challenges.
Able to clearly articulate complex ideas, strategies, and tradeoffs to technical and
non-technical stakeholders.
Platform & Technical Expertise
5+ years managing WordPress/WooCommerce sites.
Preferably experienced in HTML, CSS, JavaScript, and/or PHP.
Familiar with WordPress and WooCommerce database structures, including how
product, order, and customer data are stored.
Familiar with hosting and performance management on WP Engine or similar
platforms.
Proficient with Elementor and experienced in optimizing site speed and layout
performance using similar page builders.
Performance, Optimization & Analytics
Experience with site optimization, SEO, GEO, analytics, and A/B testing.
Comfortable using tools such as Google Analytics 4, Tag Manager, Search
Console, and Semrush.
Proven track record of improving eCommerce conversion rates and increasing
average order value (AOV) through testing, optimization, and site enhancements.
Able to translate data into actionable insights.
Accessibility, UX & Best Practices
Strong awareness of web accessibility (ADA/WCAG), mobile optimization, and
page performance best practices.
Project Ownership & Collaboration
Strong project management skills and attention to detail.
Confident working cross-functionally and directing remote developers.
Culture & Fit
The right candidate is a hands-on problem solver who takes pride in running a site that
performs well and looks great. You stay ahead of technical issues, care deeply about
user experience, and thrive on improving measurable results.
You're motivated by performance metrics, driven to experiment, and passionate about
creating best-in-class eCommerce experiences. You are comfortable owning decisions,
surfacing tradeoffs, and operating with accountability in a cross-functional environment.
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FAQs About Senior E-Commerce Manager Jobs at SilencerCo
What is the work location for this position at SilencerCo?
This job at SilencerCo is located in West Valley City, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SilencerCo?
Employer has not shared pay details for this role.
What employment applies to this position at SilencerCo?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at SilencerCo?
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