Senior Electromechanical Field Service Technician

PregisBaltimore, MD

$80,000 - $85,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Compensation

$80,000-$85,000/year

Job Description

We're Not Just in the Packaging Business-We're in the "Wow" Business

Pregis is Hiring!

Why Join Pregis?

Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.

Senior Electromechanical Field Service Technician

Location: Greater Baltimore

Summary of Job

Reporting to the Field Services Manager/Supervisor, the Senior Field Service Technician's primary function is the installation, repair, maintenance and management of both Sharp and Pregis Packaging Systems/Equipment, with a predominate focus on Pregis' automation equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of Pregis Senior Field Service Technicians to effectively communicate with both external customers and internal stakeholders (Sales, Engineering, and Service) about technical and non-technical information.

This job is fully remote and based out of your assigned territory or regional area. Daily local and remote travel Monday to Friday to customer sites. Overtime as required.

Essential Functions and Responsibilities

Ensures high-quality service by minimizing errors, preventing equipment damage, and reducing customer callbacks and dissatisfaction.
Performs inspections and advises customers on methods to minimize downtime and operational interruptions.
Coordinates complex equipment installations and ensures proper system functionality through customer follow-up.
Serves as technical expert on assigned products, resolving complex issues and maintaining deep knowledge of functions and applications.
Trains, mentors, and supports customers and field service staff in advanced troubleshooting and problem-solving.
Analyzes equipment performance and executes debugging and correction of operating procedures.
Supports field testing of new products, updates, and change orders, including performance analysis and reporting.
Prepares accurate and complete service documentation, reports, and required paperwork.
Manages and maintains control of parts and service tool inventory with accurate recordkeeping.

Education and Experience

Associate degree with a strong mechanical-electrical background (Preferred)
5+ years of experience in field service, assembler, or factory service engineering roles; or hands-on work experience in field service or related technical environments.
Electro-mechanical skills and ability to read blueprints/manuals/electrical schematics
Strong electrical troubleshooting, calibration, and maintenance skills. Preferable experience with HMIs, PLCs and vision systems
Excellent communication skills paired with the ability to effectively engage with both internal and external customers at all levels
Ability to work successfully with little to no direct supervision
Effective time management and cost control skills

Job Requirements

A clean driving record is required (company car is provided)
Availability to travel daily Monday to Friday within assigned territory
Ability to occasionally lift or move up to 50 lbs
Familiarity with Microsoft Office applications.
Walking extended distances
Standing for extended times up to 75% of the day
This role requires up to 75% travel

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Pregis' total compensation package. The base pay range for this role - which does not include overtime, bonus, or company vehicle - is estimated to be $80,000 to $85,000, depending on experience and skills.

Compensation details listed in US job postings reflect base salary only and do not include benefits. Learn more about Benefits at Pregis.

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FAQs About Senior Electromechanical Field Service Technician Jobs at Pregis

What is the work location for this position at Pregis?

This job at Pregis is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Pregis?

Candidates can expect a pay range of $80,000 and $85,000 per year.

What employment applies to this position at Pregis?

Pregis lists this role as a Full-time position.

What experience level is required for this role at Pregis?

Pregis is looking for a candidate with "Senior-level" experience level.

Does Pregis allow remote work for this role?

Yes, this position at Pregis supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Pregis?

You can apply for this role at Pregis either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.