Senior Field Service Trainer

Swire Coca-ColaTempe, AZ

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

What does a Senior Field Service Trainer do at Swire Coca Cola?The Field Service Trainer plays a critical role in building, developing, and delivering training programs that enhance the technical expertise of 150-200 Field Service, Equipment Fulfillment Center (EFC), and Remanufacturing Technicians. As a Cold Drink Equipment (CDE) subject matter expert, this position supports managers, supervisors, and the sales organization by providing essential training and technical guidance. The Trainer designs and implements customized training programs to ensure technicians have the necessary skills to properly diagnose, repair, prepare, and install equipment. In collaboration with the Coca-Cola North America Operating Unit (NAOU), the Trainer leads the execution of both virtual and in-person training sessions, ensuring technicians meet certification standards and maintain peak performance in servicing equipment.Responsibilities:

Executes on Customer Asset Management (CAM) direction, strategy, goals, and objectives within assigned area.Builds, develops, and delivers training programs that enhance the technical expertise of 150-200 Field Service, Equipment Fulfillment Center (EFC), and Remanufacturing TechniciansPartners with management, technicians, NAOU, and suppliers to design and implement customized training programs to ensure technicians have the necessary skills to properly diagnose, repair, prepare, and install equipmentAudit completed field service activities to ensure compliance to reactive service and install standards.Audits equipment process, procedures and inventories as assignedFosters internal and external relationships within assigned regionsPerforms other duties as assigned.

Requirements:

Bachelor's degree in business related field preferred andHigh School Diploma (or GED) with additional experience as detailed required2+ years Progressive experience leading or managing people required and2+ years CAM Experience or experience in a related technical field preferred and1+ years' Experience managing and or implementing projects preferredGood interpersonal skills, dependable, results driven, timely decision making, ability to delegateProficient in Outlook, Word, Excel, and PowerPoint

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FAQs About Senior Field Service Trainer Jobs at Swire Coca-Cola

What is the work location for this position at Swire Coca-Cola?

This job at Swire Coca-Cola is located in Tempe, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Swire Coca-Cola?

Employer has not shared pay details for this role.

What employment applies to this position at Swire Coca-Cola?

Swire Coca-Cola lists this role as a Full-time position.

What experience level is required for this role at Swire Coca-Cola?

Swire Coca-Cola is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Swire Coca-Cola for this role?

Swire Coca-Cola offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Swire Coca-Cola?

You can apply for this role at Swire Coca-Cola either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.