Senior Immigration & HR Operations Specialist

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

Position Summary

We’re seeking a full-time Senior Immigration & HR Operations Specialist (official title: Senior HR SSC Specialist III) for our Los Angeles-based corporate office. 

Job Responsibilities

1. Immigration Program Coordination

• Coordinate employment-based immigration cases including H-1B, PERM, I-140, OPT/CPT, H-1B extensions, and other visa petitions in partnership with external immigration counsel
• Serve as the primary HR contact for employees requiring immigration sponsorship and provide guidance on visa processes, timelines, and documentation requirements
• Maintain and manage an internal immigration tracking worksheet to monitor visa status, expiration dates, filing deadlines, and case progress
• Support H-1B cap registration planning, visa extension tracking, and ongoing immigration case management in collaboration with HR leadership and recruiting teams
• Maintain accurate immigration documentation and records to ensure compliance with U.S. immigration regulations and internal audit requirements and assist with immigration reporting when needed

2. HR Operations

• Coordinate end-to-end employee lifecycle processes to ensure smooth transitions and timely completion of required documentation
• Manage onboarding documentation including I-9 verification, tax forms, direct deposit setup, HRIS entry, and benefits enrollment coordination
• Partner with recruiting and hiring managers to ensure onboarding timelines and documentation requirements are completed prior to employee start dates
• Maintain employee personnel records and onboarding documentation in compliance with federal and state recordkeeping requirements and ensure audit readiness
• Support employee lifecycle administration, HR system updates, and responding to employee inquiries related to onboarding, benefits, and HR policies

3. Compliance Administration, EEOC & HR Compliance

• Support HR compliance initiatives related to EEO, ADA, FMLA, I-9, Workers’ Compensation, and employment policies
• Assist with responses to EEOC inquiries, employment verifications, and HR compliance audits when necessary
• Coordinate and maintain documentation related to workers’ compensation claims, partnering with employees, managers, HRBPs, and insurance carriers to ensure timely reporting and case administration
• Maintain accurate and audit-ready HR documentation, including personnel records, immigration files, and compliance records to support internal reviews and government agency inquiries
• Monitor regulatory updates and support the implementation of policy, process, and compliance training updates, while identifying potential compliance risks and escalating issues when appropriate

Job Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field preferred or equivalent experience 
• 5+ years of HR / People Operations experience

Nice to have

• Experience supporting U.S. immigration programs (H-1B, PERM, OPT/CPT, etc.)
• Strong knowledge of U.S. employment laws; California employment law experience is a plus
• Experience working cross-functionally and collaborating with global teams in a multicultural environment
• Highly organized, proactive, and able to operate independently in a fast-paced environment
• Excellent communication and stakeholder management skills
• Experience with HRIS systems such as ADP, Workday, UKG, or similar platforms
• SHRM-CP or PHR certification preferred

Benefits and Perks

• Bonus eligible
• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor 
• Vacation, paid holidays, floating holiday and sick days  
• Employee discounts
• Free weekly catered lunch
• Dog-friendly office (available at select locations)
• Free gym access (available at select locations)
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

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