Senior Information Security Engineer

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

The Senior Information Security Engineer is responsible for implementing and maintaining the company’s security controls across MCA’s systems, client environments, and datacenter infrastructure. This role leads day-to-day security operations, vulnerability management, compliance support, and incident response efforts.As a managed service provider, maintaining a strong security posture is critical. This role works closely with Infrastructure, Service Delivery, Applications, and leadership to ensure security standards are consistently applied and continuously improved.

Key Responsibilities

Security Operations & Engineering

• Implement and maintain endpoint, network, and datacenter security controls.

• Manage vulnerability scanning, prioritization, and remediation tracking.

• Oversee security monitoring and alert response (including SOC coordination).

• Lead technical investigations for security incidents and perform root cause analysis.

• Develop and maintain hardening standards and access control policies.

Compliance & Risk Support

• Support SOC audits, cyber insurance renewals, and compliance initiatives.

• Conduct internal and external Security Risk Assessments (SRAs).

• Maintain documentation, evidence collection, and policy updates.

• Assist with incident response plans and disaster recovery procedures.

Infrastructure & Client Security

• Secure servers, workstations, mobile devices, and virtual environments.

• Partner with Infrastructure and Service teams to integrate security into operations.

• Support client security questionnaires and pre-sales technical discussions.

Collaboration & Continuous Improvement

• Provide security guidance to technical teams.

• Recommend and implement improvements to strengthen security posture.

• Help foster a culture of security awareness across the organization.

Qualifications

Required

• 5–8+ years of experience in information security or IT infrastructure.

• Strong hands-on experience with endpoint protection, SIEM/SOC tools, and vulnerability management.

• Experience with SOC 2, NIST, CIS, ISO 27001, or similar frameworks.

• Knowledge of identity and access management, network security, and incident response.

• Experience supporting cyber insurance assessments.

• Experience needed in the following:

  • EDR: Crowdstrike

  • EDR: Huntress

  • Vulnerability management: ConnectSecure

  • Vulnerability management: Tenable Nessus

  • RMM/PSA: Connectwise

  • Firewalls: Watchguard

  • Firewalls: Fortinet

  • Operating Systems: Windows Workstations, Windows Server

  • Cloud: VMware Private Cloud (On Prem)

  • Cloud: Hyper V Private Cloud (On Prem)

  • Cloud: Azure 

Preferred

• MSP or consulting experience.

• Certifications such as CISSP, CISM, CEH, Security+, or similar.

• Experience supporting audit readiness and evidence collection.

Success Metrics

• Reduced vulnerability exposure and improved remediation timelines.

• Effective incident detection and response.

• Successful audit support with minimal findings.

• Improved security control maturity across endpoints and datacenter.

• Strong collaboration across technical teams.

Compensation & Benefits

• Salary starting at $85,000 depending on experience

• 2 weeks PTO

• Hybrid schedule (3 days on-site, 2 remote)

• Medical, Vision, and Dental Insurance Benefits

• 401(k) with Company Matching

Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.

New Charter Technologies is committed to creating an inclusiveenvironment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.