Senior Instructional Designer

The Senior Instructional Designer leads the design and development of curriculum and training materials for both employee and customer audiences. This role applies a wide range of instructional design techniques to create content that aligns with learner needs, organizational goals, and industry best practices. The designer determines the most effective delivery methods for each learning experience and ensures that all solutions support effective knowledge transfer and the company's overall strategic initiatives.

Learning Strategy & Analysis

• Conducts comprehensive needs assessments to identify performance gaps, learner profiles, and organizational constraints
• Translates business goals into measurable learning objectives and system-level design requirements
• Recommends the optimal blend of modalities (e-learning, ILT/VILT, performance support, simulations, workflow learning, etc.)

Instructional Systems Design & Development

• Leads the learning design process using evidence-based instructional models (e.g., ADDIE, SAM)
• Architects learning ecosystems that integrate with the company's LMS platform, data pipelines, assessments, and performance support tools
• Creates detailed design documents, storyboards, prototypes, and user flows for high-impact learning experiences
• Ensures accessibility compliance with standards such as WCAG
• Develops learning assets using authoring tools such as Articulate 360, Storyline, Rise, Captivate, PowerPoint, Adobe Premier, Adobe InDesign, or similar platforms
• Collaborate with SMEs, product teams, and cross-functional partners to ensure accuracy and alignment
• Produces, edits and deploys interactive learning assets (e.g., video, animation, simulations, interactive content)

Evaluation & Continuous Improvement

• Designs evaluation strategies to ensure effectiveness of deployed learning products
• Analyzes learner data and performance metrics to refine content and improve system-level outcomes
• Implements iterative improvements based on feedback, usability testing, and performance results
• Bachelor's or Master's degree in Instructional Design, Learning Sciences, Educational Technology, or related field
• 7+ years of experience designing and developing instructional solutions in a corporate environment
• Demonstrated expertise with instructional design methodologies, adult learning theory, and performance consulting
• Ability to absorb and learn technical information quickly
• Ability to effectively facilitate discussions and influence without authority in a team environment
• Advanced proficiency with e-learning authoring tools
• Ability to communicate effectively, orally, in writing, and through formal presentations
• Demonstrated understanding of Learning Management Systems
• Ability to adapt quickly to changes in goals and objectives
• Strong project management skills and experience leading cross-functional initiatives
• Ability to communicate complex concepts clearly to technical and non-technical audiences