Senior IT Project Manager
The Intersect GroupPhoenix, AZ
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Overview
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On-site
Job Description
IT Project Manager Public Transit Systems (Contract Role)Overview A large metropolitan public transit agency is seeking an experienced IT Project Manager to lead multiple initiatives focused on enhancing a recently implemented fare collection system across bus and light rail services. This role will oversee a combination of short-term operational improvements and strategic enhancement projects, with a focus on improving system performance, expanding payment capabilities, strengthening data reporting, and elevating the overall rider experience. The IT Project Manager will work within a multi-agency environment, coordinating across internal teams, external partners, and regional stakeholdersrequiring strong communication and collaboration skills.Key Responsibilities
- Lead and manage multiple IT projects related to fare collection system enhancements*
- Oversee both operational issue remediation efforts and larger-scale system improvements
- Drive initiatives related to:*
- Payment system enhancements and additional payment options* *
- Data collection, reporting, and analytics improvements* *
- Customer-facing improvements to enhance rider experience*
- Coordinate effectively across multiple organizations and stakeholders
- Ensure projects are delivered on time, within scope, and within budget
- Manage vendor relationships and hold partners accountable for deliverables*
- Utilize project management tools to track progress, risks, and milestones*
- Provide clear, consistent communication to leadership and stakeholders
- Minimum 5 years of experience serving as the lead or sole IT Project Manager
- Proven experience managing projects with budgets of $5M or greater
- Strong background in software implementation projects
- Demonstrated ability to deliver projects on schedule
- Experience with vendor management and coordination
- Proficiency with project management tools and methodologies
- Excellent communication and stakeholder management skills
- PMP (Project Management Professional) Certification
- Experience with payment systems, particularly payment card processing
- Prior experience managing IT projects in a public transit environment
- Duration: Minimum of 12 months*
- Location: Hybrid (must be based in the Greater Phoenix area)*
- Anticipated Start Date: July 1, 2026
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FAQs About Senior IT Project Manager Jobs at The Intersect Group
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This job at The Intersect Group is located in Phoenix, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
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